Description
Introducing the Extreme Networks ExtremeWorks Managed Services MonitoringPLUS - Extended Service - 1 Year - Service. This service is meticulously crafted to deliver extensive support and monitoring for your network systems, ensuring that you achieve optimal performance and reliability at all times. By leveraging this advanced service offering, businesses can concentrate on their core operations while we expertly manage your network.
- Continuous Remote Network Monitoring: Benefit from 24/7 monitoring services that thoroughly assess network health and performance. Our proactive approach ensures any issues are detected and resolved promptly, maintaining the integrity of your network.
- Operational Software Updates and Upgrades: Always stay current with the latest software enhancements. Regular updates and upgrades guarantee that your systems are not only running efficiently but also securely, safeguarding your data and operations.
- Advanced Parts Replacement: Enjoy hassle-free equipment maintenance with our Next Business Day Advance Parts Replacement service. This feature ensures you receive necessary parts quickly to minimize downtime and keep your network running smoothly.
- Real-time Access to Network Health: The Extreme Networks Managed Services Gateway offers a user-friendly interface for real-time insights into network performance, security issues, and saved configurations, empowering you to make informed decisions.
- 24x7 Access to NetworkControl Center: Experience uninterrupted access to our NetworkControl Center around the clock. This ensures you can report problems, ask questions, and receive assistance whenever you need it, enhancing your overall network management experience.
Technical Details of the Product
The Extreme Networks ExtremeWorks Managed Services MonitoringPLUS includes:
- 1-Year Extended Service Plan
- Comprehensive monitoring and support for covered products
- Email support service for problem resolution
- Systematic evaluation and correlation of network events
- Standardized network reports
How to Install
Installing the Extreme Networks ExtremeWorks Managed Services MonitoringPLUS is straightforward:
- Purchase the service and receive confirmation of your subscription.
- Access the Extreme Networks Managed Services Gateway using your provided credentials.
- Configure your network devices to connect with the monitoring service.
- Once configuration is complete, the system will begin monitoring your network immediately.
- For any issues, reach out to Extreme's NetworkControl Center for assistance.
Frequently Asked Questions
- What is included in the ExtremeWorks Managed Services MonitoringPLUS? The service includes continuous remote monitoring, software updates, advanced parts replacement, and 24/7 access to technical support.
- How quickly can I expect parts replacement? With the Next Business Day Advance Parts Replacement service, you can expect a quick turnaround to minimize any disruption to your operations.
- Can I access support at any time? Yes, you have 24/7 access to the NetworkControl Center for any queries or issues you may encounter.
- Is there a limit to the number of support requests I can make? No, you can report problems and request support as often as necessary during the service period.
- How do I know if my network is functioning properly? The Managed Services Gateway provides real-time insights and alerts for any performance or security issues, ensuring you are always informed.
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