Description
Experience seamless, enterprise-grade network oversight with Extreme Networks Extremeworks Managed Services MonitoringPLUS Extended Service for 1 Year. This comprehensive plan delivers continuous remote monitoring, proactive issue detection, real-time visibility, and expert support—so your IT team can focus on strategic initiatives while your network stays secure, reliable, and optimized. With MonitoringPLUS Extended Service, you gain protection, performance, and peace of mind through a fully managed solution designed for modern networks.
- 24/7 Continuous Remote Monitoring ensures your network health and performance are evaluated around the clock. Our proactive monitoring detects anomalies, policy violations, and performance bottlenecks before they impact users, helping you maintain high uptime and optimal throughput.
- Real-Time Access to Network Insights via the Extreme Networks Managed Services Gateway provides immediate visibility into performance, security vulnerabilities, and configuration settings. This transparent, data-driven view supports informed decisions and faster remediation.
- Advanced Parts Replacement with Next Business Day service minimizes downtime. When hardware issues arise, required parts are rapidly shipped and installed to restore operations quickly, reducing business impact.
- Comprehensive Technical Support available 24/7 through the NetworkControl Center (NCC). Our expert technicians are ready to assist with product inquiries, troubleshooting, and guidance to keep your network running smoothly.
- Operational Software Updates and Upgrades ensure your network benefits from the latest features, optimizations, and security enhancements. Regular updates help you stay ahead of evolving threats and industry best practices.
Technical Details of Extreme Networks Extremeworks Managed Services MonitoringPLUS
- 1-Year duration for Extended Service
- 24/7 Technical Support and Monitoring
- Access to NetworkControl Center (NCC)
- Email Support Service
- Operational Software Updates and Upgrades
- Inventory Database Management
- Standardized Network Reports
How to Install Extreme Networks Extremeworks Managed Services MonitoringPLUS
Getting started with the Extreme Networks Extremeworks Managed Services MonitoringPLUS is a straightforward process designed to quickly bring your network under proactive management. Follow these steps to activate your coverage and begin real-time monitoring and support:
- Purchase the MonitoringPLUS Extended Service to activate your 1-year coverage and create your managed services contract.
- Connect your network devices to the Extreme Networks Managed Services Gateway using the installation instructions provided with your service package. The gateway serves as the central point for remote monitoring, data collection, and policy enforcement.
- Once connected, remote monitoring begins automatically. You’ll gain instant access to the NetworkControl Center (NCC), where you can review network insights, alerts, and performance metrics in real time.
- For troubleshooting, support, or configuration guidance, contact the NCC via telephone or web, available 24/7. Our skilled engineers will assist with issue diagnosis, remediation steps, and best-practice recommendations to optimize your environment.
Frequently asked questions
- What is the duration of the service? The ExtremeWorks Managed Services MonitoringPLUS is offered as a 1-Year service plan, providing continuous support and updates throughout the year.
- How can I access technical support? You can access technical support via phone or web anytime by contacting the NetworkControl Center (NCC), which is available 24/7.
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