Extreme Networks ExtremeWorks Managed Services MonitoringPLUS - Extended Service - 1 Year - Service Monitorpls Nbd Ahr-h30273

If you're seeking a reliable and comprehensive solution to maintain optimal network performance, the Extreme Networks ExtremeWorks Managed Services MonitoringPLUS is the ideal choice for your business. This extended service, designed for high-demand environments, ensures continuous monitoring and support, allowing your network to operate with high availability and minimal downtime. With a robust suite of features, this service not only safeguards your network but also enhances overall efficiency throughout the year.

• Continuous Remote Network Monitoring: Experience 24/7 oversight of your network's health and performance. The ExtremeWorks MonitoringPLUS service constantly tracks network activity to preemptively identify and address potential issues before they escalate into significant problems.
• Technical Support Anytime, Anywhere: Gain instant access to expert technical support via phone or web, available 365 days a year. Our dedicated NetworkControl Center (NCC) team is always ready to assist you with product-related questions or urgent issues that require immediate attention.
• Operational Software Updates and Upgrades: Stay ahead with regular operational software updates and upgrades included in the service. This ensures your systems are equipped with the latest features and security patches, enhancing overall performance and protecting against vulnerabilities.
• Advanced Parts Replacement: Minimize downtime with Next Business Day (NBD) advanced parts replacement. This benefit guarantees that any malfunctioning components are swiftly replaced, thereby maintaining productivity and operational efficiency.
• Comprehensive Reporting and Alerts: Utilize a sophisticated alarm notification process that systematically evaluates network events. You will receive timely alerts regarding network health, performance, and security issues, enabling proactive maintenance and immediate action when required.

Technical Details of the Product

• Service Duration: 1 Year
• Access to Extreme Networks Managed Services Gateway
• 24/7/365 Access to Technical Support
• Operational Software Updates Included
• Next Business Day Advanced Parts Replacement

How to Install

Installing and setting up the ExtremeWorks Managed Services MonitoringPLUS is a straightforward process. Upon purchase, you'll receive access credentials for the Managed Services Gateway. Follow these simple steps:

1. Log in to the Extreme Networks Managed Services Gateway using the credentials provided.
2. Configure your network devices according to the guidelines outlined in the user manual.
3. Set up your alert preferences to ensure you receive notifications on critical events.
4. If necessary, contact the NetworkControl Center for any assistance required during setup.

Once configured, your network will be continuously monitored, providing you with real-time reports and alerts to optimize performance.

Frequently Asked Questions

• What is ExtremeWorks Managed Services MonitoringPLUS? ExtremeWorks Managed Services MonitoringPLUS is a comprehensive support service that includes network monitoring, technical support, software updates, and advanced parts replacement for Extreme Networks products.
• How does the advanced parts replacement work? With the Next Business Day advanced parts replacement service, any malfunctioning parts will be shipped to you immediately, ensuring minimal disruption to your network operations.
• Can I contact support outside of business hours? Yes! The NetworkControl Center is available 24/7/365, allowing you to receive support whenever you need it, regardless of the time or day.
• Are software updates included in the service? Absolutely! One of the key benefits of the ExtremeWorks service is the inclusion of operational software updates and upgrades, ensuring your system is always equipped with the latest enhancements and security features.
• How can I access my network reports? You can access your network health reports and alerts via the Extreme Networks Managed Services Gateway, providing you with real-time insights into your network performance.