Description
Discover the ultimate peace of mind with the Extreme Networks ExtremeWorks Managed Services MonitoringPLUS. This Extended Service plan is meticulously designed to protect your investment and enhance the reliability of your network systems. With a commitment to ensuring your business runs smoothly, this service provides comprehensive support, expert assistance, and essential parts replacement. Whether you require immediate solutions or long-term support, this service guarantees to add value to your operations.
- Comprehensive On-Site Support: Receive immediate assistance from qualified experts right at your location, ensuring minimal downtime and swift resolutions to any issues that arise.
- Parts Replacement Service: Enjoy the benefits of a proactive parts replacement service that addresses mishaps and failures, reducing the risk of extended disruptions.
- Investment Protection: Safeguard your investment in Extreme Networks equipment with a service plan that provides reliable support and enhances the longevity of your network infrastructure.
- Expert Monitoring: Benefit from continuous monitoring of your network, allowing for timely interventions that prevent potential issues from escalating into significant problems.
- Extended Service Duration: With a commitment to a full year of service, you can rest assured that your network is covered for an extended period, providing ongoing peace of mind.
Technical Details of the Product
- Service Type: Managed Services
- Service Duration: 1 Year
- Coverage: On-site support, Parts exchange
- Service Availability: 24/7 monitoring and support
- Target Audience: Businesses using Extreme Networks equipment
How to Install
Installation of the Extreme Networks ExtremeWorks Managed Services MonitoringPLUS is straightforward. Follow these steps:- Contact your Extreme Networks account representative to activate your service plan.
- Schedule an initial assessment with an on-site technician to review your network setup and requirements.
- Once the assessment is complete, your technician will install the necessary monitoring tools and configure the service according to your specific needs.
- After installation, your technician will provide a comprehensive overview of the service features and how to access support.
Frequently Asked Questions
- What does the ExtremeWorks MonitoringPLUS service cover? The service includes on-site support, parts replacement, and continuous monitoring of your network to ensure optimal performance.
- How do I request support? Support can be requested via your dedicated Extreme Networks account representative or through the service portal once your service is activated.
- Is this service available for all Extreme Networks equipment? Yes, the ExtremeWorks Managed Services MonitoringPLUS is designed to support a range of Extreme Networks products. Please consult your account representative for specifics.
- Can I renew the service after one year? Absolutely! You can choose to renew your service plan upon its expiration to continue enjoying uninterrupted support and monitoring.
- What happens if a part needs to be replaced? In the event of a part failure, our parts replacement service ensures that a new part is delivered and installed on-site swiftly, minimizing your downtime.
Customer reviews
Showing - Of Reviews