Description
Discover the power of seamless network management with the Extreme Networks ExtremeWorks Managed Services MonitoringPLUS Extended Service. This 1-year, next-business-day (NBD) service, identified by the code AHR-16440, is designed for businesses that demand unwavering network reliability and performance. As an enterprise-grade solution, MonitoringPLUS provides continuous remote monitoring, proactive technical support, and essential software and hardware maintenance to keep your network running at peak efficiency. Whether you're managing a sprawling campus network, a robust data center, or a multi-site hybrid environment, this service ensures maximum uptime, swift issue resolution, and scalable protection tailored to your infrastructure's needs. By leveraging advanced analytics and expert engineering from Extreme Networks, MonitoringPLUS helps IT teams reduce operational risks, minimize downtime, and achieve superior ROI through proactive care and optimized network health. Ideal for organizations relying on consistent connectivity, this extended service combines 24/7 visibility with actionable insights, empowering you to align network performance with your business goals while simplifying governance and extending equipment longevity.
- Continuous Remote Network Monitoring: Experience peace of mind with round-the-clock surveillance that detects anomalies, bottlenecks, and potential failures before they impact your operations. This proactive approach allows for early intervention, ensuring your network remains resilient and efficient, ultimately reducing mean time to repair and enhancing overall productivity for your IT team.
- Proactive Technical Support from Expert Engineers: Gain access to a dedicated team of Extreme Networks professionals who provide rapid triage, escalation, and root-cause analysis for any issues that arise. This 24/7 support minimizes disruptions, accelerates restoration times, and offers valuable guidance to keep your systems performing optimally, making it easier to maintain high service levels in dynamic business environments.
- Ongoing Operational Software Updates and Upgrades: Stay ahead of the curve with automatic delivery of the latest features, security patches, and performance enhancements. This benefit reduces the burden on your internal resources, ensuring your network is always equipped with cutting-edge capabilities, which helps in safeguarding against emerging threats and improving efficiency across your infrastructure.
- Advanced Parts Replacement for Minimal Downtime: In the event of hardware failures, enjoy accelerated replacement services that shorten recovery periods and maintain service continuity. This feature is crucial for critical environments, allowing you to uphold operational standards without significant interruptions, thereby protecting your business from potential revenue losses.
- Flexible Coverage Tailored to Your Needs: Customize the service to align with your specific Covered Products and network scale over a 1-year term. This adaptability ensures predictable support that evolves with your infrastructure, providing a cost-effective way to manage risks and scale operations while focusing on core business objectives.
Technical Details of Extreme Networks ExtremeWorks Managed Services MonitoringPLUS
The Extreme Networks ExtremeWorks Managed Services MonitoringPLUS Extended Service offers comprehensive support for your network infrastructure. Service Type: This is a Managed Services MonitoringPLUS extended service package, focused on continuous remote monitoring, proactive support, and maintenance for designated Covered Products. Duration: The service runs for a 12-month term from the date of activation, with options for renewal to ensure ongoing coverage and seamless service continuity. Coverage: It applies to the Covered Products as defined in your service agreement, providing tailored protection for your network's specific components. This setup is engineered to deliver enterprise-level assurance, including proactive issue detection, expert technical assistance, software updates, and hardware replacement, all optimized to maximize uptime and simplify IT governance in various deployment scenarios such as campuses, data centers, and hybrid environments.
How to Install Extreme Networks ExtremeWorks Managed Services MonitoringPLUS
Activating the Extreme Networks ExtremeWorks Managed Services MonitoringPLUS is a straightforward process designed for ease of use. Begin by verifying your purchase and ensuring you have the necessary details, such as the AHR-16440 code. Log in to your Extreme Networks account portal, navigate to the services section, and follow the on-screen instructions to register your service agreement. Once registered, the Extreme Networks team will guide you through the setup, which typically involves providing access to your network for monitoring purposes. This may include configuring remote access tools and defining the scope of Covered Products. If needed, contact Extreme Networks support for assistance, ensuring a smooth integration that aligns with your existing infrastructure for immediate benefits in network oversight and proactive management.
Frequently Asked Questions
- What is included in the MonitoringPLUS service? The service encompasses continuous remote network monitoring, proactive technical support, software updates, upgrades, and advanced parts replacement for your Covered Products, all aimed at enhancing network reliability and performance over a 1-year period.
- How does this service help reduce downtime? By providing 24/7 monitoring and rapid response, MonitoringPLUS identifies potential issues early, offers expert support, and facilitates quick hardware replacements, which collectively minimize
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