Description
Experience ultimate network reliability and expert support with Extreme Networks Extremeworks Managed Services MonitoringPLUS – Extended Service – 1 Year. This all-encompassing service is engineered to safeguard your investment while optimizing efficiency and performance across your network infrastructure. From rapid parts replacement to proactive maintenance and hands-on service, MonitoringPLUS lets your team focus on core business priorities while your network stays resilient, secure, and available. With Next Business Day parts replacement, a responsive service depot, and a full year of coverage, you gain predictable, scalable support that grows with your organization.
- Next Business Day Parts Replacement: Rapid hardware replacements to minimize downtime and keep critical services online, so your operations stay uninterrupted even when hardware issues occur.
- Enhanced Reliability and Proactive Monitoring: 24/7 oversight combined with proactive maintenance and trend analysis to detect and resolve issues before they impact performance or uptime.
- Hands-On Management: A proactive, human-driven approach that accelerates project delivery, improves change control, and ensures requests are handled by experienced technicians.
- Cost-Effective Maintenance via Service Depot: Dependable, rapid, and economical maintenance responses through Extreme Networks’ service depot, delivering value and predictable costs.
- 1-Year Comprehensive Coverage: A full year of comprehensive service that protects your network investment, supports budgeting accuracy, and sustains peak productivity over time.
Technical Details of Extreme Networks Extremeworks Managed Services MonitoringPLUS
- Service Type: Managed Services MonitoringPLUS
- Duration: 1 Year
- Response Time: Next Business Day
- Parts Replacement Service Depot: Available for maintenance and support
- Service Coverage: Electronic and physical parts replacement
How to Install Extreme Networks Extremeworks Managed Services MonitoringPLUS
- 1. Contact your Extreme Networks representative or service provider to initiate your service subscription.
- 2. Schedule an installation appointment at a time that suits your organization.
- 3. When the service technician arrives, they will evaluate your current network setup and determine the optimal approach for integration.
- 4. Follow any additional instructions provided by the technician to guarantee successful activation of the MonitoringPLUS.
- 5. After installation, monitor your network performance and reach out for support as necessary.
Frequently asked questions
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Q: What does the Extreme Networks ExtremeWorks Managed Services MonitoringPLUS include?
A: This service includes comprehensive parts replacement, maintenance support, and access to the service depot for timely responses to any issues that may arise during the service period. It is designed to maximize network uptime, reduce mean time to repair, and provide expert guidance for ongoing network health and optimization.
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Q: How quickly can I expect parts replacement?
A: The service features Next Business Day Parts Replacement, which means replacement parts are delivered and installed by the next business day to minimize downtime and restore critical network functions swiftly.
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Q: Is technical support available after installation?
A: Yes. The Extreme Networks support team remains available after installation to assist with questions, troubleshooting, and ongoing maintenance needs, ensuring you receive timely and informed help whenever you need it.
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Q: Does the service cover both electronic and physical parts?
A: Yes. The MonitoringPLUS coverage explicitly includes both electronic and physical parts replacement, ensuring comprehensive protection for the components that keep your network operating reliably.
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