Description
Experience unparalleled network management with the Extreme Networks ExtremeWorks Managed Services MonitoringPLUS. This comprehensive service offering provides you with robust monitoring and support designed to keep your network running at peak performance. Whether you run a small business or a large enterprise, this service ensures that your network infrastructure is always under the watchful eye of our experts, allowing you to focus on what matters most—your business.
- Continuous Remote Monitoring: Benefit from uninterrupted network surveillance with our state-of-the-art monitoring tools, ensuring issues are detected and addressed before they affect your operations.
- 24/7 Technical Support: Gain access to Extreme's NetworkControl Center (NCC) any time of the day or night, 365 days a year, for immediate assistance with any network-related concerns or inquiries.
- Operational Software Updates: Enjoy peace of mind with regular updates and upgrades to your operational software, keeping your network secure and efficient without the need for manual intervention.
- Advanced Parts Replacement: Our Next Business Day Advance Parts Replacement service means that critical hardware can be replaced swiftly, minimizing downtime and disruption to your network.
- Real-Time Access to Network Health: Utilize the Extreme Networks Managed Services Gateway for live insights into network performance, security issues, and configuration management, enhancing your overall operational efficiency.
Technical Details of Product
- Service Type: Managed Services Monitoring
- Service Duration: 1 Year
- Support Availability: 24x7 (24 hours a day, 365 days a year)
- Parts Replacement: Next Business Day service response
- Access: Extreme Networks Managed Services Gateway for real-time monitoring
How to Install
Installing the Extreme Networks ExtremeWorks Managed Services MonitoringPLUS is a straightforward process. Follow these steps to get started:
- Purchase the Service: Begin by purchasing the MonitoringPLUS service for your network.
- Access Setup Instructions: Upon confirmation of your purchase, you will receive detailed setup instructions via email.
- Connect to Managed Services Gateway: Integrate your network devices with the Extreme Networks Managed Services Gateway as per the provided guidelines.
- Configure Remote Monitoring: Enable remote monitoring features within your network settings to ensure that all devices are being monitored effectively.
- Start Enjoying Services: Once configured, you can start benefiting from real-time monitoring and support from Extreme Networks.
Frequently Asked Questions
- What is included in the ExtremeWorks Managed Services MonitoringPLUS? This service includes continuous remote network monitoring, 24/7 technical support, operational software updates, advanced parts replacement, and access to the Managed Services Gateway.
- How does the Advanced Parts Replacement work? The Next Business Day Advance Parts Replacement ensures that, in the event of hardware failure, you receive the necessary replacement parts quickly, minimizing downtime for your network.
- Can I access support at any time? Yes, you can access Extreme's NetworkControl Center at any time (24/7) to report problems or seek assistance.
- Is there a limit to the number of support requests I can make? No, there is no limit to the number of support requests you can make. Our team is available to help with any issues you may face.
- How often do software updates occur? Operational Software updates and upgrades are performed regularly based on the latest security patches and performance enhancements to ensure optimal network operation.
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