Description
The Extreme Networks ExtremeWorks Managed Services MonitoringPLUS is a comprehensive service package designed to empower businesses with top-tier support and monitoring for their network infrastructure. With an extensive range of features and benefits, this 1-year extended service ensures that your network operates efficiently and securely, giving you peace of mind. Whether you are a small business or a large enterprise, this managed service is essential for enhancing your network's reliability and security.
- Continuous Remote Network Monitoring: Enjoy 24/7 remote monitoring of your network, with an advanced system that promptly detects and evaluates network and device events, ensuring immediate attention to potential issues.
- Real-Time Access to Network Health: Gain instant insights into the health, performance, and security of your network using the Extreme Networks Managed Services Gateway, facilitating easy access to saved configurations and an extensive inventory database.
- Technical Support Anytime: Benefit from access to Extreme's Network Control Center (NCC) day or night, with expert assistance available 365 days a year for troubleshooting, product-related inquiries, and maintenance support.
- Next Business Day Advanced Parts Replacement: Reduce downtime with our reliable parts replacement service, ensuring that critical network components are swiftly replaced to maintain productivity.
- Operational Software Updates and Upgrades: Stay ahead of the competition with timely operational software updates and upgrades that enhance network capabilities and security measures.
Technical Details of the Product
Service Duration: 1 Year
Service Type: Managed Services
Support Availability: 24/7, 365 days a year
Parts Replacement: Next Business Day
Access: Extreme Networks Managed Services Gateway
How to Install
Installing the Extreme Networks ExtremeWorks Managed Services MonitoringPLUS is a straightforward process. Follow these steps to get started:
- Contact your Extreme Networks representative to initiate the service.
- Access the Managed Services Gateway and input your network details.
- Configure the system settings according to your organization's requirements.
- Ensure that all network devices are correctly connected for monitoring.
- Start enjoying round-the-clock support and monitoring services.
Frequently Asked Questions
What is the benefit of continuous monitoring? Continuous monitoring allows for real-time identification and resolution of network issues, minimizing downtime and maximizing productivity.
How quickly can I expect parts replacement? With the Next Business Day advanced parts replacement, you can expect timely delivery of replacement parts to ensure your network remains operational.
Can I access support outside of normal business hours? Yes, Extreme Networks offers 24/7 support, allowing you to receive assistance whenever it’s needed.
What kind of updates and upgrades are included? The service includes operational software updates and upgrades to enhance functionality, security, and overall network performance.
Is this service suitable for all business sizes? Absolutely! The ExtremeWorks Managed Services MonitoringPLUS is tailored to meet the needs of businesses of any size, ensuring that all organizations can benefit from enhanced network monitoring and support.
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