Extreme Networks ExtremeWorks Managed Services MonitoringPLUS - Extended Service - 1 Year - Service ronsite H34744

Extreme NetworksSKU: 7170883

Price:
Sale price$1,609.89

Description

Protect your Extreme Networks investment with ExtremeWorks Managed Services MonitoringPLUS Extended Service. This comprehensive 1-year program combines relentless monitoring, proactive on-site support, and robust parts and protection coverage to maximize uptime and productivity. Designed for diverse environments—from single-site deployments to multi-location networks—MonitoringPLUS delivers predictable service levels, rapid issue resolution, and peace of mind, so your business stays connected when it matters most. With 24x7x4 monitoring, on-site response, and advanced parts replacement, you gain a reliable, proactive partner that keeps your network performing at peak efficiency while you focus on driving growth.

  • 24x7x4 coverage with on-site support ensures around-the-clock vigilance and rapid intervention. This extended service pairs relentless monitoring with hands-on engineering, so issues are detected early and addressed quickly, limiting downtime and preserving business continuity across your infrastructure.
  • On-site support is a cornerstone of MonitoringPLUS. When problems arise, a skilled Extreme Networks technician arrives on site to triage, diagnose, and if needed, replace failed components. This hands-on assistance reduces mean time to repair (MTTR) and keeps critical devices functioning, even in environments where remote remediation is insufficient.
  • 4-hour advance parts replacement guarantees a swift parts logistics cycle. If a component requires replacement, the service ensures a four-hour response window to deliver and install the necessary parts, accelerating restoration of service and minimizing disruption to users, applications, and services.
  • Electronic and physical protection helps safeguard your devices and infrastructure. By combining protective measures with reliable service delivery, MonitoringPLUS defends against hardware faults and environmental factors, preserving asset value and extending the life of your network investments.
  • One-year duration provides extended, predictable coverage. This long-term service is designed to deliver consistent results, align with budgeting cycles, and deliver ongoing value through heightened reliability, improved productivity, and a steady, proactive approach to network care.

Technical Details of ExtremeWorks Managed Services MonitoringPLUS

  • Service duration: 1 year
  • Service sub-type: Extended Service
  • Support coverage: 24x7x4 on-site support
  • Includes: Exchange, Parts, Electronic and Physical protection
  • Response time: 4-hour advance parts replacement
  • Downtime mitigation: Designed to limit downtime and enhance reliability
  • Productivity impact: Aims to deliver maximum productivity through timely maintenance and proactive care

How to Install ExtremeWorks MonitoringPLUS

  • Consult with your Extreme Networks account representative to confirm eligibility and purchase the MonitoringPLUS Extended Service.
  • Schedule a kickoff session with an on-site Extreme Networks technician to plan deployment and service activation.
  • Provide essential information such as network topology, device inventory, and contact points to enable rapid activation and efficient support workflows.
  • On-site technician conducts installation, diagnostic checks, and integration with MonitoringPLUS monitoring tools, ensuring seamless visibility and control over covered devices.
  • Activate the service, verify monitoring dashboards, and establish incident response procedures, escalation paths, and acceptance criteria for ongoing maintenance.

Frequently Asked Questions

  • What is included in MonitoringPLUS Extended Service? The package includes 24x7x4 on-site support, 4-hour advance parts replacement, exchange services, and electronic and physical protection for a 1-year period, designed to maximize uptime and reliability for your Extreme Networks environment.
  • What does 24x7x4 mean? It indicates continuous monitoring and support availability around the clock, with a guaranteed four-hour parts replacement response time to swiftly restore service after a hardware fault or failure.
  • Does it cover labor for on-site visits? Yes. On-site support and parts replacement are included as part of the service terms during the 1-year coverage, helping to minimize downtime and maintain operational continuity.
  • Can I renew after one year? Renewal options are available through Extreme Networks; your account team can help you extend coverage to maintain uptime and protect ongoing network investments.
  • Is this suitable for multi-site deployments? Yes. MonitoringPLUS is designed to protect and optimize performance across multiple devices and locations, with an emphasis on reliability, productivity, and predictable service levels for complex environments.

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