Extreme Networks ExtremeWorks Managed Services ResponsePLUS - Extended Service - 1 Year - Service

The Extreme Networks ExtremeWorks Managed Services ResponsePLUS is a vital asset for any organization looking to maintain optimal network performance. This extended service, available for a full year, is tailor-made to offer comprehensive support and assure the continuity of your operations. With a focus on reliability and efficiency, you can rest easy knowing that any technical challenges will be promptly addressed, allowing your business to thrive without interruption.

• On-site Support: Enjoy the convenience of having technical assistance delivered right to your location. Our on-site service minimizes travel time and eliminates the hassle of long wait times.
• Parts Replacement Service: Mishaps can occur, but with our rapid parts replacement service, you can ensure efficient handling of equipment failures, allowing your operations to stay on track.
• Physical Service Sub-Type: Our service focuses on physical support for hardware-related issues, ensuring that all network components are operating optimally for maximum efficiency.
• 4-Hour Advance Parts Replacement: Experience the peace of mind that comes with our promise of a fast, 4-hour advance parts replacement service, ensuring minimal disruption to your business.
• 1 Year of Dependable Service: Benefit from a full year of consistent and reliable support, allowing you to concentrate on your core business activities while we manage your network needs.

Technical Details of Product

• Service Type: Managed Services ResponsePLUS
• Service Duration: 1 Year
• Service Features: On-site, Exchange, Parts, Physical, Electronic
• Response Time: 4 Hour Advance Parts Replacement

How to Install

To initiate your service, follow these simple steps:

1. Contact our customer service team to activate your ExtremeWorks Managed Services ResponsePLUS.
2. Provide the necessary information about your existing network setup and specific equipment.
3. Schedule an on-site visit at your convenience for any required installations or assessments.
4. Upon service activation, you will receive instructions on how to access support and request parts replacements.

Enjoy seamless network management with our dedicated support team at your service.

Frequently Asked Questions

• What is included in the ExtremeWorks Managed Services ResponsePLUS? This service includes on-site support, parts replacement, and technical assistance to resolve any network-related issues.
• How quickly can I expect parts replacement? We offer a 4-hour advance parts replacement service to ensure minimal disruption to your operations.
• Is this service available for all types of hardware? Yes, our service is designed to support a wide range of network hardware and components.
• Can I extend my service beyond one year? Yes, our services can be renewed annually to ensure continuous support for your network.
• What should I do in case of a technical issue? Simply contact our support team, and we will promptly assist you with troubleshooting and, if necessary, dispatch an on-site technician.