Extreme Networks ExtremeWorks Managed Services ResponsePLUS - Extended Service - 1 Year - Service

Discover the ultimate peace of mind with the Extreme Networks ExtremeWorks Managed Services ResponsePLUS. This extended service plan is specifically designed to keep your network infrastructure optimized and running smoothly for an entire year. With round-the-clock support and Next Business Day response for parts replacement, you can ensure that your systems are always operational and efficient. Whether you need electronic or physical service, this comprehensive service solution is tailored for maximum productivity and reliability.

• 24/7 Support: Enjoy around-the-clock assistance, enabling you to resolve issues at any time without delay.
• Next Business Day Parts Replacement: Count on swift responses to your service needs with our Next Business Day advance parts replacement, ensuring minimal downtime.
• Service Depot Location: Access dependable service depot support that enhances reliability and maintains your productivity.
• Comprehensive Coverage: Benefit from both electronic and physical service options, providing you the flexibility and convenience necessary for your operations.
• One-Year Service Duration: Enjoy extended coverage that guarantees maximum efficiency and precise results, allowing you to budget predictably.

Technical Details of Product

• Service Type: Managed Services
• Service Duration: 1 Year
• Service Coverage: 24 x 7 x Next Business Day
• Service Options: Electronic and Physical
• Parts Replacement: Included

How to Install

Installation of the Extreme Networks ExtremeWorks Managed Services ResponsePLUS is straightforward. Simply follow these steps:

1. Purchase the service plan through your preferred retailer or directly from Extreme Networks.
2. Receive a confirmation email with your service details and contact information.
3. Keep your service documentation handy in case you need to reference it for support.
4. For any service needed, reach out to the 24/7 support hotline provided in your confirmation email.
5. Follow the instructions given by the support representative for service initiation and parts replacement.

Frequently Asked Questions

• What does the ExtremeWorks Managed Services ResponsePLUS include? This service includes 24/7 support, Next Business Day parts replacement, access to a service depot, and both electronic and physical service options.
• How quickly can I expect a response for parts replacement? With our Next Business Day parts replacement service, you can expect a swift response to minimize downtime and keep your operations running smoothly.
• What is the duration of the service plan? The Extreme Networks ExtremeWorks Managed Services ResponsePLUS offers a service duration of one year, ensuring long-term support and reliability for your network infrastructure.
• Is there a limit to the number of service requests I can make? No, there is no limit to the number of requests you can make during your service period. We are dedicated to ensuring your systems are fully operational at all times.
• Can I renew the service after one year? Yes, you have the option to renew your service plan at the end of the one-year period for continued support and coverage.