Extreme Networks ExtremeWorks Managed Services ResponsePLUS - Extended Service - 1 Year - Service 4hr Ahr H34040

The Extreme Networks ExtremeWorks Managed Services ResponsePLUS is your ultimate solution for ensuring seamless operation and maintenance of your networking infrastructure. With comprehensive support tailored to meet the demands of modern business environments, this managed service keeps your systems functioning optimally while providing peace of mind. Featuring 24/7 support, quick response times, and easy access to replacement parts, this service is designed to minimize downtime and enhance productivity. Key Features of Extreme Networks ExtremeWorks Managed Services ResponsePLUS:

• 24 x 7 x 4 Hour Service: Benefit from around-the-clock support that guarantees a rapid response time of just 4 hours for any assistance required, ensuring your business operations remain uninterrupted.
• Service Depot - Exchange: Enjoy easy access to a dedicated Service Depot for parts exchange, allowing for quick resolution of issues without long service delays.
• Electronic and Physical Service: This service combines both electronic and physical maintenance options to ensure you have the flexibility and reliability your network demands.
• Parts Replacement Service: With a dedicated parts replacement service, you'll never have to worry about essential components being unavailable, enhancing your operational efficiency.
• 1 Year Service Duration: The extended service plan spans a full year, providing long-term support and maintenance for consistent and precise results throughout the service period.

Technical Details of the Product:

• Service Type: Managed Services
• Support Hours: 24 x 7
• Response Time: 4 Hour
• Advance Parts Replacement: Yes
• Service Duration: 1 Year
• Service Location: Service Depot
• Service Subtypes: Electronic and Physical

How to Install:

1. Sign up for the service through the official Extreme Networks website or an authorized reseller.
2. After your order is confirmed, you will receive an acknowledgment along with your service agreement.
3. Coordinate with the Extreme Networks support team to schedule an initial setup and configuration session, if necessary.
4. Utilize the Service Depot for any parts exchanges needed during the service duration.
5. Access the 24 x 7 support whenever required, ensuring you have your service agreement details handy for quick reference.

Frequently Asked Questions:

• What is included in the ExtremeWorks Managed Services ResponsePLUS? The service includes 24 x 7 support, 4-hour parts replacement, and access to a Service Depot for convenient parts exchange, along with both electronic and physical service types.
• How quickly can I expect a response for support? The service guarantees a response time of 4 hours for any support requests, ensuring minimal disruption to your operations.
• Is there a contract required for this service? Yes, a service agreement is required for the ExtremeWorks Managed Services, which outlines the terms and conditions of the service.
• Can I renew the service after one year? Absolutely! You can renew your service agreement at the end of the one-year period to continue receiving exceptional support.
• What types of support are available through this service? The service offers both electronic and physical support options, providing flexibility based on your operational requirements.