Description
Discover the unparalleled advantages of the Extreme Networks ExtremeWorks Managed Services ResponsePLUS. This extended service solution is meticulously crafted to safeguard your investments while significantly enhancing your network's operational reliability. It is tailored to meet the diverse business needs of organizations, ensuring that your network infrastructure remains robust, efficient, and ready to tackle any challenge that may arise.
- Comprehensive On-Site Support: Experience peace of mind with immediate on-site availability of experts, ensuring that potential network issues are resolved quickly and effectively.
- Parts Replacement Service: Enjoy seamless operations with an included parts replacement service, minimizing downtime and efficiently addressing any problems that arise.
- Flexible Physical Service Subtype: Benefit from great flexibility in scheduling work hours, locations, and assignments, allowing you to tailor the service according to your operational needs.
- Next Business Day Advance Parts Replacement: Maximize productivity with a next business day response time for parts replacement, ensuring minimal interruption to your services and maintaining operational continuity.
- 1-Year Service Duration: Gain confidence in long-term support with a 1-year service plan that guarantees consistent reliability and precise results, ensuring your network remains in optimal condition.
Technical Details of Extreme Networks ExtremeWorks Managed Services ResponsePLUS
- Service Type: Managed Services
- Service Duration: 1 Year
- Service Delivery: On-site support and exchange parts
- Service Response Time: Next Business Day for parts replacement
- Support Type: Physical, Electronic
How to Install Extreme Networks ExtremeWorks Managed Services ResponsePLUS
Installing the Extreme Networks ExtremeWorks Managed Services ResponsePLUS is a straightforward process. Upon purchasing the service, follow these steps:
- Contact your Extreme Networks representative to activate your service.
- Schedule a convenient time for on-site support based on your organization’s operational needs.
- Ensure that your network infrastructure is accessible to the assigned experts for efficient troubleshooting and parts replacement.
- Engage with the support team to understand the service timeline and any particular requirements for your environment.
- Enjoy the benefits of reliable managed services, knowing your network is in expert hands.
Frequently Asked Questions
- What does the ResponsePLUS service include? The ResponsePLUS service includes on-site support, parts replacement, and flexible scheduling to suit your business needs.
- How quickly can I expect parts replacement? You can expect next business day parts replacement, allowing you to maintain operational continuity.
- Is there a minimum service duration? The minimum service duration for ExtremeWorks Managed Services ResponsePLUS is 1 year.
- Can I customize my service schedule? Yes, the service offers flexibility in scheduling work hours and locations to cater to your specific requirements.
- Who do I contact for support? You can contact your assigned Extreme Networks representative or the support team for any assistance regarding the service.
Customer reviews
Showing - Of Reviews