Description
The Extreme Networks ExtremeWorks Managed Services ResponsePLUS is a vital solution for organizations aiming to boost their network performance and reliability. This Extended Service plan offers extensive support, ensuring that your business operations run smoothly without interruptions. With unique features such as on-site support, next business day parts replacement, and expert assistance, you can rest easy knowing your network infrastructure is in expert hands.
- Comprehensive On-site Support: The ResponsePLUS service provides dedicated on-site support, ensuring that any technical issues are addressed promptly, minimizing downtime and keeping your operations running smoothly.
- Next Business Day Parts Replacement: Enjoy peace of mind with our advanced parts replacement service, designed to deliver critical components quickly, allowing you to get back to full operation with minimal interruption.
- Expertise You Can Trust: With a service subtype focused on physical support, you can rely on our trained professionals who bring years of experience in network management, ensuring maximum reliability and efficiency.
- Enhanced Investment Protection: This extended service plan not only adds value but also protects your network investment, significantly reducing the risk of unexpected failures and ensuring reliability in your operations.
- 1 Year Duration for Maximum Dependability: Offering a one-year service duration guarantees continuous support, allowing you to concentrate on your business without the stress of possible technical disruptions.
Technical Details of Product
The Extreme Networks ExtremeWorks Managed Services ResponsePLUS delivers the following technical specifications:
- Service Type: Extended Service
- Service Duration: 1 Year
- Service Features: On-site support, advance parts replacement
- Response Time: Next Business Day for parts replacement
- Service Subtype: Physical & Electronic
How to Install
To begin utilizing the Extreme Networks ExtremeWorks Managed Services ResponsePLUS, follow these straightforward steps:
- Contact your Extreme Networks representative to initiate the service plan.
- Provide the necessary details regarding your network setup and requirements.
- Confirm the agreement, including the service duration and features included.
- Schedule an initial consultation with a technician to assess your specific needs.
- Receive confirmation of your service activation, and enjoy enhanced reliability and support for your network.
Frequently Asked Questions
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What is included in the ExtremeWorks Managed Services ResponsePLUS?
The ResponsePLUS service encompasses on-site support, next business day advance parts replacement, and expert technical assistance for a duration of one year. -
How does the next business day parts replacement work?
In the event of a component failure, you’ll receive a replacement part delivered by the next business day, effectively minimizing downtime and maintaining network operation. -
Who provides the on-site support?
The on-site support is administered by certified Extreme Networks technicians, all of whom have extensive experience in network management and troubleshooting. -
Can I renew the service after the one-year period?
Absolutely! You can renew the ExtremeWorks Managed Services ResponsePLUS plan to continue receiving uninterrupted support and assurance for your network. -
How can I contact support if I encounter an issue?
You can easily reach out to the dedicated support team using the contact information provided during your service activation, ensuring quick and reliable assistance whenever needed.
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