Description
ExtremeWorks Managed Services ResponsePLUS - AHR offerings provides continuous proactive remote network monitoring, incident and problem management, proactive change and configuration management technical support, Operational Software updates and upgrades and advanced parts replacement for Covered Products (as defined herein) according to particular levels of purchase. In addition customers are entitled to the Extreme Networks Managed Services Gateway for real time access to network health, performance and security issues, saved configurations, an inventory database, and standardized network reports. A designated managed services account manager will be assigned and scheduled review sessions held. The ExtremeWorks Managed Services ResponsePLUS - AHR service is designed to identify potentially critical network situations and take actions before they become business disruptions.
- Gives you complete peace of mind and confidence in your results
- Features email support service for dependable efficiency with peace of mind
- Service depot offers fast, reliable and cost-effective response
- Parts service characteristics for your convenience and ease of operation
- 4 Hour - Advance Parts Replacement service response time for better accommodation with maximum reliability
- 1 Year service duration to ensure maximum efficiency and precise results
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