Extreme Networks ExtremeWorks Managed Services ResponsePLUS - Extended Service - 1 Year - Service Extreme Network Inc Ew Responsepls 4hr Ahr H35269

Extreme NetworksSKU: 7177133

Price:
Sale price$2,180.49

Description

The Extreme Networks ExtremeWorks Managed Services ResponsePLUS is an innovative, essential service designed for businesses seeking to enhance their network management capabilities. With a 1-year extended service plan, this service provides your organization with a dedicated partner committed to optimizing network efficiency and security. This proactive approach to network management minimizes disruptions and identifies potential issues before they escalate, allowing you to focus on your core business operations without the worry of network-related concerns.

  • Proactive Network Monitoring: Enjoy continuous remote monitoring of your network, which proactively identifies and resolves issues, ensuring peak performance and minimal downtime.
  • Incident and Problem Management: Gain access to expert support for swift incident resolution, significantly reducing downtime and maintaining uninterrupted business operations.
  • Change and Configuration Management: Stay ahead of your network’s evolving needs with tailored configuration management and timely software updates that keep your systems running efficiently.
  • Advanced Parts Replacement: Maximize reliability with a 4-hour advanced parts replacement service that keeps your hardware functional and available when you need it most.
  • Real-Time Access to Network Health: Utilize the Extreme Networks Managed Services Gateway for 24/7 access to critical network metrics and security status, empowering you to make informed operational decisions.

Technical Details of Product

  • Service Type: ExtremeWorks Managed Services ResponsePLUS - AHR
  • Service Duration: 1 Year
  • Support Type: Email support for reliable efficiency
  • Parts Replacement Response Time: 4 Hours
  • Access to: Managed Services Gateway for network health monitoring and reporting

How to Install

Installing the ExtremeWorks Managed Services ResponsePLUS is straightforward:

  1. Purchase the service plan through an authorized Extreme Networks reseller or directly from their website.
  2. After your purchase, you will receive a confirmation email with activation details.
  3. Follow the provided instructions to set up your account and access the Managed Services Gateway.
  4. Your designated account manager will contact you to schedule an introductory meeting to discuss your network's specific needs.
  5. Once setup is complete, you will immediately benefit from proactive monitoring and support services.

Frequently Asked Questions

  • What types of issues does ExtremeWorks Managed Services ResponsePLUS address? The service addresses a variety of issues, including network performance problems, security vulnerabilities, and hardware incidents, ensuring optimal network security and operational efficiency.
  • How quickly can I expect a response to incidents? With the ResponsePLUS service, you can expect immediate attention to incidents, with a commitment to resolving issues as quickly as possible, including a 4-hour parts replacement guarantee.
  • Can I customize the services included in my plan? Yes, the service can be tailored to meet the unique needs of your organization, allowing you to choose the level of support and management that best suits your business.
  • What is the process for software updates? Software updates are carried out proactively, ensuring seamless integration into your network and preventing disruptions to your operations.
  • Is training provided for using the Managed Services Gateway? Absolutely. Your account manager will offer training and resources to help you effectively utilize the Managed Services Gateway, ensuring you can make well-informed decisions based on real-time data.

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