Extreme Networks ExtremeWorks Managed Services ResponsePLUS - Extended Service - 1 Year - Service hronsite-16502

Extreme NetworksSKU: 7177592

Price:
Sale price$1,704.37

Description

Ensure the longevity and efficiency of your network infrastructure with the Extreme Networks ExtremeWorks Managed Services ResponsePLUS - Extended Service - 1 Year. This comprehensive service package is designed to protect your investment while enhancing reliability and performance. With a focus on minimizing downtime and maximizing productivity, the ResponsePLUS service offers a range of features tailored to meet the unique needs of your business.

  • On-Site Support: With dedicated on-site support, you can limit downtime to an absolute minimum. Our expert technicians are ready to assist you whenever you need them, ensuring that your operations run smoothly.
  • Parts Replacement Service: The parts replacement service is a key feature that helps you handle any mishaps effectively. This ensures that your network remains up and running, even in the face of unexpected issues.
  • 4-Hour Advance Parts Replacement: Enjoy the convenience of a 4-hour advance parts replacement service response time. This guarantees maximum efficiency and allows you to maintain uninterrupted service levels.
  • Extended Service Duration: With a service duration of one year, you can count on continuous support and reliability. This extended service period provides peace of mind as you focus on your core business activities.
  • Electronic Service Tracking: The electronic service sub-type makes it easier to categorize and track your concerns. This innovative approach tackles issues with maximum reliability and ensures that every problem is addressed promptly.

Technical Details

  • Service Type: Managed Services
  • Service Duration: 1 Year
  • Response Time: 4 Hour - Advance Parts Replacement
  • Service Location: On-Site
  • Parts Included: Physical and Electronic

How to Install

Installing the Extreme Networks ExtremeWorks Managed Services ResponsePLUS is a straightforward process:

  1. Contact the Extreme Networks support team to schedule an on-site visit.
  2. Ensure that all necessary equipment and access are available for the technician.
  3. The technician will arrive on-site and assess your current network setup.
  4. They will implement the necessary services and ensure proper configuration.
  5. Finally, they will provide you with documentation and support contacts for future reference.

Frequently Asked Questions

  • What is covered under the ExtremeWorks ResponsePLUS service?
    The service includes on-site support, parts replacement, and electronic service tracking, ensuring comprehensive coverage for your network needs.
  • How quickly can I expect service?
    The 4-hour advance parts replacement service ensures that you receive prompt attention and minimal downtime.
  • Is there a limit to the number of service calls I can make?
    There is no limit to the number of service calls, as we aim to address any issues that may arise during your service period.
  • Can I extend my service beyond one year?
    Yes, service extensions can be arranged by contacting the Extreme Networks support team prior to the expiration of your current service.
  • Do I need to have special equipment for this service?
    No special equipment is required, but it is essential to have a reliable network setup for optimal service performance.

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