Description
The Extreme Networks ExtremeWorks Managed Services ResponsePLUS is your ultimate solution for ensuring uninterrupted network performance. Tailored to meet the challenges of modern businesses, this extended service plan delivers comprehensive support and peace of mind for a full year. With round-the-clock availability and a commitment to swift resolutions, this service is essential for organizations that demand both reliability and efficiency.
- 24/7 Technical Support: Gain access to reliable technical support around the clock, ensuring that your network issues are resolved promptly to minimize downtime.
- Next Business Day Parts Replacement: Enjoy the benefit of next business day delivery for crucial parts, allowing you to maintain operational continuity and avoid prolonged interruptions.
- Service Depot Exchange: Leverage the service depot for swift and cost-effective solutions, providing you with access to the right parts without hassle.
- Electronic and Physical Service: Experience the flexibility of both electronic and physical service options, ensuring that you receive the most appropriate support for your unique needs.
- Comprehensive 1-Year Coverage: Experience peace of mind with a full year of service coverage, designed to enhance your productivity and reliability.
Technical Details of Product
- Service Type: Managed Services
- Service Duration: 1 Year
- Availability: 24 x 7
- Response Time: Next Business Day
- Service Depot: Included
- Parts Replacement: Electronic and Physical Options
How to Install
To install the Extreme Networks ExtremeWorks Managed Services ResponsePLUS, follow these simple steps:
- Contact your Extreme Networks representative to activate your service plan.
- Provide any necessary details about your network setup for tailored support.
- Access the portal to view available parts and submit requests for replacements as needed.
- For technical issues, reach out to the 24/7 support line for immediate assistance.
- Utilize the service depot for efficient parts exchange and maintenance.
Frequently Asked Questions
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What is included in the ExtremeWorks Managed Services ResponsePLUS?
This service includes 24/7 technical support, next business day parts replacement, and access to a service depot for fast resolutions. -
How quickly can I receive replacement parts?
With next business day delivery, you can expect to receive parts quickly to minimize downtime. -
Is this service suitable for small businesses?
Yes, this service is designed to support businesses of all sizes, ensuring that all network issues are addressed efficiently. -
Can I get support for both electronic and physical devices?
Absolutely, the service caters to both electronic and physical devices to enhance reliability. -
What is the commitment period for this service?
The ExtremeWorks Managed Services ResponsePLUS provides coverage for one year, ensuring long-term reliability and support.
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