Description
Introducing the Extreme Networks ExtremeWorks Managed Services ResponsePLUS - Extended Service - 1 Year, the ultimate solution for businesses seeking reliable and efficient network support. This service plan not only offers peace of mind but also ensures that your network infrastructure operates smoothly and remains efficient. With remarkable features like 24/7 support and expedited parts replacement, you can protect your valuable investment and enhance the reliability of your operations.
- 24 x 7 Coverage: Enjoy round-the-clock support with our dedicated team, ensuring that your network issues are addressed promptly, no matter when they arise.
- Next Business Day Parts Exchange: Experience minimal downtime with our rapid replacement service, guaranteeing next business day delivery for electronic and physical components.
- Service Depot Advantage: Our service depot is designed to provide fast, reliable, and cost-effective responses, helping you to resolve any issues with efficiency.
- Comprehensive Parts Replacement: This service includes parts replacement to address problems effectively, ensuring your network continues to perform at its best.
- One-Year Service Duration: With a full year of service, you can enjoy maximum efficiency and precise results, securing your network for the long term.
Technical Details of the Product
- Service Type: Managed Services ResponsePLUS
- Service Duration: 1 Year
- Service Availability: 24 x 7
- Next Business Day Service Depot: Included
- Parts Replacement: Yes, electronic and physical
How to Install
To utilize the Extreme Networks ExtremeWorks Managed Services ResponsePLUS, follow these simple steps:
- Purchase the service plan through an authorized reseller or directly from Extreme Networks.
- Upon receipt, activate the service by following the instructions provided in your service confirmation email.
- Keep your service information at hand for easy reference when contacting support.
- Ensure your network equipment is properly registered for hassle-free parts replacement.
Frequently Asked Questions
- What is covered under the ExtremeWorks Managed Services ResponsePLUS? This service covers parts replacement and offers 24/7 technical support, ensuring your network operates smoothly and efficiently.
- How quickly can I expect a parts replacement? Our Next Business Day service guarantees that you will receive replacement parts within 24 hours of reporting an issue.
- Can I contact support anytime? Yes, our support team is available 24/7, allowing you to receive assistance whenever you need it.
- Is this service plan renewable? Yes, the ExtremeWorks Managed Services ResponsePLUS can be renewed at the end of the one-year term to continue receiving excellent support and service.
- What should I do if I have an issue with my network equipment? Contact our support team immediately through the provided contact channels, and they will guide you through the troubleshooting process.
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