Extreme Networks ExtremeWorks Managed Services ResponsePLUS - Extended Service - 1 Year - Service Nbd Ahr H34759

Extreme NetworksSKU: 7174412

Price:
Sale price$1,583.96

Description

Introducing the Extreme Networks ExtremeWorks Managed Services ResponsePLUS – a critical component for businesses seeking uninterrupted network services. This comprehensive extended service plan guarantees operational reliability and peace of mind, enabling organizations to function without the fear of downtime. With this service, you receive 24/7 support paired with a robust parts replacement plan, ensuring your investment is not only protected but also performs at its peak efficiency.

  • 24/7 Next Business Day Service: Enjoy round-the-clock support with next business day service that keeps your network operational, even amidst unforeseen challenges.
  • Service Depot Solutions: Experience fast, reliable, and cost-effective responses through our dedicated service depot, minimizing downtime and enhancing overall productivity.
  • Flexible Support Options: Choose from electronic and physical service subtypes to align with your operational needs, providing convenience and ease of management.
  • Comprehensive Parts Replacement Service: Leverage a thorough parts replacement service designed to swiftly tackle issues as they arise, boosting your system’s reliability and longevity.
  • One-Year Duration: Benefit from a full year of uninterrupted support and services, maximizing operational efficiency and ensuring precise performance throughout your network.

Technical Details of the Product

  • Service Type: Extended Service
  • Duration: 1 Year
  • Response Time: Next Business Day for parts replacement
  • Support Availability: 24/7
  • Parts Service Characteristics: Electronic and physical options available

How to Install

Installing the Extreme Networks ExtremeWorks Managed Services ResponsePLUS is a straightforward process:

  1. Purchase the service through an authorized reseller or directly from Extreme Networks.
  2. Receive confirmation of your service activation via email.
  3. Familiarize yourself with the service depot contact information for quick access to support.
  4. Keep your product identification and service details readily available for smooth communication with support representatives.
  5. Utilize the support provided as needed, and ensure to report any issues immediately for prompt resolution.

Frequently Asked Questions

  • What does the 24 x 7 x Next Business Day service entail? This service provides round-the-clock support and guarantees that any required parts will be dispatched by the next business day to minimize any potential downtimes.
  • What types of parts are covered under the parts replacement service? The parts replacement service covers both electronic and physical components as necessary, ensuring your network runs smoothly without interruptions.
  • How do I contact customer support? You can reach customer support through the provided service depot information or via the support portal on the Extreme Networks website. They are available 24/7 to assist you.
  • Is this service suitable for small businesses? Absolutely! The Extreme Networks ExtremeWorks Managed Services ResponsePLUS is designed to cater to businesses of all sizes, ensuring that even small operations have access to essential support and services for maintaining network reliability.
  • What happens after my one-year service ends? At the end of the one-year period, you will have the option to renew your service for another term, ensuring continued coverage and support for your network needs.

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