Extreme Networks ExtremeWorks Managed Services ResponsePLUS - Extended Service - 1 Year - Service Nbd Ahr H34761

Extreme NetworksSKU: 7174414

Price:
Sale price$1,576.54

Description

Enhance your network infrastructure's reliability and performance with the Extreme Networks ExtremeWorks Managed Services ResponsePLUS - Extended Service. This comprehensive service plan is tailored for businesses that prioritize operational efficiency and require round-the-clock support. The one-year ResponsePLUS plan not only safeguards your investment but also delivers exceptional value through a robust suite of services designed to minimize downtime and maximize productivity.

  • 24 x 7 x Next Business Day Support: Enjoy peace of mind with expert assistance available around the clock, ensuring minimal downtime and uninterrupted service, allowing your business to operate smoothly.
  • Service Depot Exchange: Our rapid, reliable, and cost-effective response system ensures that any hardware issues are resolved quickly through our dedicated service depot, enhancing your operational efficiency.
  • Parts Replacement Service: The ResponsePLUS service includes efficient parts replacement, allowing you to handle component failures swiftly and without disruption to your operations.
  • Electronic and Physical Service: This dual service subtype offers enhanced reliability by protecting and maintaining both the digital and physical components of your network for optimal productivity.
  • Next Business Day Advance Parts Replacement: Maximize your network uptime with our swift response time for parts replacement, helping you return to business as usual with minimal delay.

Technical Details of Product

  • Service Type: Managed Services
  • Response Time: Next Business Day
  • Service Duration: 1 Year
  • Coverage: 24 x 7 Availability
  • Service Depot: Yes
  • Parts Replacement: Included
  • Service Sub-Type: Electronic and Physical

How to Install

Installing the Extreme Networks ExtremeWorks Managed Services ResponsePLUS is a straightforward process. Simply follow these steps:

  1. Purchase the service plan through your preferred vendor or directly from Extreme Networks.
  2. After your order is confirmed, you will receive an activation code via email.
  3. Log into your Extreme Networks account and navigate to the services section.
  4. Enter your activation code to associate your service plan with your network equipment.
  5. Once activated, you will have full access to 24/7 support and service depot benefits.

Frequently Asked Questions

  • What is included in the ResponsePLUS service plan? The ResponsePLUS plan includes 24/7 technical support, next business day parts replacement, and access to the service depot for hardware exchange.
  • How do I report an issue or request support? You can report issues by contacting our support team through the Extreme Networks customer portal or via phone. Support is available 24/7.
  • What is the duration of the service? The ResponsePLUS service plan is valid for one year from the date of activation.
  • Will I need to pay extra for parts replacement? No, parts replacement is included in your service plan, ensuring you’re covered without additional costs for hardware failures.
  • Can I renew my service plan after the one-year period? Yes, you can renew your ResponsePLUS service plan before it expires to continue enjoying uninterrupted support and services.

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