Description
Introducing the Extreme Networks ExtremeWorks Managed Services ResponsePLUS - your ultimate solution for ensuring the reliability and efficiency of your network infrastructure. This premium service plan is meticulously designed to protect your investment while enhancing your operational capabilities. With comprehensive support and prompt service when you need it the most, this offering guarantees peace of mind as you focus on your core business activities.
- 24 x 7 x 4 Hour Support: Enjoy around-the-clock service with a guaranteed 4-hour response time for parts replacement, ensuring that your network remains operational with minimal downtime.
- Comprehensive Service Coverage: The service includes both electronic and physical parts replacement, ensuring your systems are always up to date and functioning at peak performance.
- Convenient Service Depot: Access a dedicated service depot location for hassle-free operations and quick turnaround times, facilitating easier management of your service needs.
- Increased Reliability: The ExtremeWorks Managed Services ResponsePLUS plan enhances the reliability of your network infrastructure, giving you the confidence to operate without interruptions.
- 1 Year Duration: Benefit from a full year of exceptional service that guarantees maximum efficiency and precise results for all your network management requirements.
Technical Details of the Product
- Service Type: Managed Services
- Service Duration: 1 Year
- Service Level: 24 x 7 x 4 Hour
- Service Location: Service Depot
- Parts Replacement: Electronic and Physical
How to Install
To install the Extreme Networks ExtremeWorks Managed Services ResponsePLUS, follow these steps:
- Contact your designated service representative to validate your service contract.
- Prepare your network infrastructure for integration by ensuring all necessary hardware and software are compatible.
- Follow the on-site instructions provided by the service team for optimal setup and configuration.
- Once installed, monitor service performance and reach out to support for any inquiries or assistance.
Frequently Asked Questions
- What is included in the ExtremeWorks Managed Services ResponsePLUS? The service includes 24/7 support, parts replacement for both electronic and physical components, and access to a service depot for repairs and support.
- How quickly can I expect parts replacement? With a 4-hour response time guarantee, parts will be replaced promptly to minimize disruption to your operations.
- Is this service suitable for all business sizes? Yes, this service is designed to cater to businesses of all sizes, ensuring that network infrastructure remains reliable and efficient.
- What happens after the 1 year service period? After one year, you have the option to renew your service contract to continue enjoying the benefits of the ExtremeWorks Managed Services.
- Can I contact support at any time? Yes, the support team is available 24/7 to assist you with any issues or inquiries related to your service.
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