Extreme Networks ExtremeWorks Managed Services ResponsePLUS - Extended Service - 1 Year - Service Responspls 4hronsite H34059

Extreme NetworksSKU: 7179096

Price:
Sale price$2,058.21

Description

The Extreme Networks ExtremeWorks Managed Services ResponsePLUS is the ultimate solution for businesses that require reliable and efficient managed services. This extended service plan ensures that your network systems remain optimally maintained, allowing your organization to focus on what it does best. With predictable total ownership costs, the ResponsePLUS service is an essential addition to any technology strategy, providing peace of mind and operational excellence.

  • 24/7 Support: Benefit from round-the-clock support with our 24 x 7 x 4 Hour on-site service. Our dedicated response team is always ready to assist you in any situation, ensuring minimal downtime and uninterrupted business operations.
  • Parts Replacement Service: The ResponsePLUS plan includes a comprehensive parts replacement service that guarantees dependable efficiency. No need to worry about delays or outages; we’ll manage all replacements swiftly to keep your systems running smoothly.
  • Convenient On-Site Assistance: Our valuable support comes directly to your location. You won’t have to travel or wait long hours for service, maximizing your productivity while minimizing disruptions to your workflow.
  • Electronic and Physical Service Type: Enjoy both electronic and physical service options, enhancing the reliability of your network systems and ensuring optimal performance at all times.
  • Quick Response Times: Our 4 Hour Advance Parts Replacement service guarantees that you receive the necessary components promptly. This quick response time is crucial for maintaining maximum efficiency in your operations.

Technical Details of the Product

  • Service Type: Managed Services
  • Service Duration: 1 Year
  • Support Availability: 24 x 7
  • Response Time: 4 Hours for Advance Parts Replacement
  • Sub Type: Electronic and Physical
  • Features: On-site service, Exchange Parts service

How to Install

Installing the Extreme Networks ExtremeWorks Managed Services ResponsePLUS is straightforward. To get started:

  1. Purchase the service plan through an authorized Extreme Networks distributor or directly from the Extreme Networks website.
  2. Upon confirmation, you will receive a service agreement that outlines the coverage and response times.
  3. Coordinate with your IT team to establish a contact point for service requests.
  4. Keep your system documentation accessible to facilitate quicker service when needed.
  5. Contact Extreme Networks support whenever you require assistance, and our team will guide you through the necessary steps.

Frequently Asked Questions

  1. What does the ResponsePLUS service include? The ResponsePLUS service includes 24/7 support, parts replacement, on-site assistance, and both electronic and physical service options for enhanced reliability.
  2. How quickly can I expect service after contacting support? You can expect a 4-hour response time for advance parts replacement, ensuring minimal disruption to your operations.
  3. Is there a limit to the number of service requests I can make during the year? No, there is no limit to the number of service requests. Our goal is to ensure your systems are always operational and efficient.
  4. Can I upgrade my service plan after purchasing? Yes, you can discuss upgrade options with your Extreme Networks representative at any time during your service period.
  5. What types of systems are supported under the ResponsePLUS service? The ResponsePLUS service supports a wide range of Extreme Networks systems. Please verify compatibility with your specific equipment.

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