Extreme Networks ExtremeWorks Managed Services ResponsePLUS - Extended Service - 1 Year - Service Responspls 4hronsite H35604

Extreme NetworksSKU: 7179809

Price:
Sale price$2,238.84

Description

Experience unrivaled support and unparalleled peace of mind with the Extreme Networks ExtremeWorks Managed Services ResponsePLUS. This extended service plan is specifically designed to protect your investment, enhance reliability, and ensure maximum productivity for your networking solutions. With 24/7 service and rapid response times, you can put your worries about downtime to rest.

  • 24 x 7 Availability: Enjoy around-the-clock support, ensuring that help is always just a call away. Whether it’s day or night, Extreme Networks has you covered, giving you the confidence that assistance is always available when you need it.
  • 4 Hour On-Site Response: Benefit from an impressive 4-hour advance parts replacement service that ensures timely resolution of any issues. This quick response allows your operations to continue smoothly, minimizing disruption and maximizing uptime.
  • Comprehensive Parts Replacement: With this service, you receive both electronic and physical parts replacement, guaranteeing that your equipment remains operational and reliable at all times. You can focus on your business while we handle the rest.
  • Convenient On-Site Support: Get valuable technical assistance delivered right to your doorstep, eliminating the need for travel and minimizing disruption to your daily operations. Our expert technicians come to you to ensure swift solutions.
  • Extended One-Year Coverage: This service plan offers a full year of protection, maximizing efficiency and providing you with precise results throughout the duration. Enjoy peace of mind knowing your network is continuously monitored and supported.

Technical Details of Product

  • Service Type: ExtremeWorks Managed Services ResponsePLUS
  • Service Duration: 1 Year
  • Response Time: 4 Hour On-Site Service
  • Service Availability: 24 x 7
  • Parts Replacement: Both Electronic and Physical

How to Install

To take advantage of the Extreme Networks ExtremeWorks Managed Services ResponsePLUS, follow these simple steps:

  1. Contact your Extreme Networks representative to purchase the service plan.
  2. Receive confirmation and documentation detailing your service coverage.
  3. Ensure your systems are registered with Extreme Networks for smooth service access.
  4. In the event of an issue, simply reach out to the support team via the provided contact details to initiate service.

Frequently Asked Questions

  • What is included in the service plan? The ExtremeWorks Managed Services ResponsePLUS plan includes 24/7 support, 4-hour on-site response, and both electronic and physical parts replacement.
  • How do I claim support under this service? To claim support, simply contact the Extreme Networks support team through the designated channels provided in your service documentation.
  • Is there a limit to the number of issues I can report? No, there is no limit to the number of support requests you can make during the service period. Each request will be handled with priority to minimize downtime.
  • Can I extend my service plan after one year? Yes, you can renew your ExtremeWorks Managed Services ResponsePLUS plan before its expiration date to continue enjoying uninterrupted support.
  • What areas are covered under the on-site service? The on-site service is available in designated regions as specified in your service agreement. Please check with your service representative for more details.

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