Description
Introducing the **Extreme Networks ExtremeWorks Managed Services ResponsePLUS - Extended Service - 1 Year - Service**, a premium solution crafted to provide exceptional support for your networking infrastructure. This service package is designed to protect your investment while maximizing reliability and efficiency. With its comprehensive features, you can concentrate on growing your business, knowing that your network needs are expertly managed.
Key Features of Extreme Networks ExtremeWorks Managed Services ResponsePLUS
- 24/7 Support: Gain peace of mind with round-the-clock assistance from expert technicians who are always prepared to troubleshoot and resolve any networking issues swiftly.
- Next Business Day On-site Service: Enjoy fast response times with our next business day on-site support, ensuring that help is available right when you need it most.
- Parts Replacement Service: Experience minimal downtime and dependable efficiency with our advanced parts replacement service, designed to keep your network running smoothly.
- Electronic and Physical Service Options: Choose between electronic or on-site support based on your business's unique requirements for maximum usability.
- 1 Year Service Duration: Benefit from a full year of comprehensive service, ensuring maximum productivity and timely results for your organization.
Technical Details of the Product
- Service Type: Managed Services
- Response Time: Next Business Day
- Support Availability: 24 x 7
- On-site Support: Yes
- Parts Replacement: Yes (Electronic and Physical)
- Duration: 1 Year
How to Install
Installing your **Extreme Networks ExtremeWorks Managed Services ResponsePLUS** is a simple process:- Purchase the service package through a certified vendor or directly from Extreme Networks.
- Upon purchase, you will receive a confirmation email that includes the necessary service codes and contact information for support.
- Contact Extreme Networks support to schedule your initial consultation, where you will discuss your network setup and specific requirements.
- Follow the guidance provided by the support team for optimal integration and setup of the managed services.
- Engage regularly with the support team to ensure that you are maximizing the benefits of your service package.
Frequently Asked Questions
What is included in the ExtremeWorks Managed Services ResponsePLUS?
The service includes 24/7 support, next business day on-site assistance, parts replacement service, and options for both electronic and physical support.
How quickly can I expect service after I report an issue?
With our Next Business Day service, you can expect on-site support to arrive within one business day after reporting your issue.
Is there a limit to the number of service calls I can make during the year?
No, there are no limits on the number of service calls you can make during your one-year service period.
What happens after the one-year service period ends?
At the end of the one-year service period, you will have the option to renew your service contract for continued support and coverage.
Can I customize my service package?
Yes, Extreme Networks offers flexible service options to tailor your package according to your specific business needs.
Customer reviews
Showing - Of Reviews