Description
The Extreme Networks ExtremeWorks Managed Services ResponsePLUS - Extended Service - 1 Year - Service is your go-to solution for enhancing network reliability and operational efficiency. This comprehensive service plan is specifically designed to protect your investment and ensure that your network is running at peak performance. With 24/7 coverage and next business day on-site exchange, you can have peace of mind knowing that expert assistance is always just a call away.
- Comprehensive 24/7 Support: Experience round-the-clock assistance, guaranteeing that any issues are addressed promptly to minimize downtime and keep your business running smoothly.
- Next Business Day On-Site Service: Enjoy the advantage of our advance parts replacement service, which ensures quick and efficient on-site repairs, significantly reducing the time your network remains offline.
- Parts Replacement for Dependability: The ExtremeWorks Managed Services features a robust parts replacement component, providing you with the reliability and peace of mind that your network is thoroughly covered.
- Electronic and Physical Service Options: Our service caters to a wide range of operational needs with both electronic and physical service types, enhancing your overall usability and flexibility.
- 1-Year Service Duration: Benefit from a full year of unparalleled service, guaranteeing maximum reliability and consistent results for your network infrastructure.
Technical Details of Product
- Service Type: Managed Services ResponsePLUS
- Service Duration: 1 Year
- Service Coverage: 24 x 7 x Next Business Day
- Service Delivery: On-Site Exchange
- Service Sub-Type: Electronic and Physical
- Parts Service Characteristics: Reliable and efficient parts replacement
How to Install
To utilize the Extreme Networks ExtremeWorks Managed Services ResponsePLUS, simply follow these steps:
- Contact our support team to activate your service.
- Provide necessary network and equipment details.
- Schedule any required on-site visits for initial assessments.
- Follow the recommendations from our technicians for optimal setup.
Frequently Asked Questions
- What is included in the ExtremeWorks Managed Services ResponsePLUS? This service encompasses 24/7 support, next business day on-site exchange, parts replacement, and various electronic and physical service options.
- How quickly can I expect service? You can anticipate a next business day response for any required service, ensuring minimal downtime for your network.
- Is the service customizable? Yes, we offer flexible options to tailor the service according to your specific needs.
- What types of issues does the service cover? The service addresses a wide array of network-related issues, including hardware failures, software support, and more.
- How do I renew my service after one year? Please contact our customer service team before the end of your service term to discuss renewal options and ensure uninterrupted coverage.
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