Extreme Networks ExtremeWorks Managed Services ResponsePLUS - Extended Service - 1 Year - Service Responspls Nbdonsite H34750

Extreme NetworksSKU: 7175598

Price:
Sale price$2,100.82

Description

The Extreme Networks ExtremeWorks Managed Services ResponsePLUS - Extended Service - 1 Year - Service is your ultimate solution for comprehensive network support. Designed to enhance the performance and reliability of your network, this service ensures you can focus on your business while we handle the technical challenges. With around-the-clock assistance and a swift parts replacement strategy, you can be confident that your operations will run smoothly and efficiently.

  • 24 x 7 x Next Business Day Support: Get round-the-clock access to expert support, ensuring prompt resolution of technical issues and minimizing potential downtime.
  • On-site Support: Benefit from immediate assistance with our on-site service, which limits interruptions to your operations and resolves urgent technical challenges quickly.
  • Advance Parts Replacement: Enjoy the peace of mind that comes with our Next Business Day parts replacement service, guaranteeing rapid access to necessary components for uninterrupted network operation.
  • Electronic and Physical Service: Our dual service approach enhances usability and efficiency, ensuring a seamless integration of support into your existing systems.
  • One-Year Service Duration: With a full year of service, you can rely on ongoing support and resources aimed at maximizing productivity and delivering timely results.

Technical Details of Product

  • Service Type: Managed Services
  • Service Duration: 1 Year
  • Support Availability: 24 x 7
  • Response Time: Next Business Day
  • Service Coverage: On-site and Electronic
  • Parts Replacement: Included in service

How to Install

To get started with your Extreme Networks ExtremeWorks Managed Services ResponsePLUS, follow these steps:

  1. Purchase the service through an authorized provider or directly from Extreme Networks.
  2. Once your purchase is confirmed, you will receive an activation code via email.
  3. Follow the instructions in the email to activate your service on the Extreme Networks portal.
  4. Contact the 24 x 7 support line to schedule your initial consultation for on-site support or to discuss any specific requirements you may have.
  5. Ensure your system is prepared for any necessary configurations by following the guidelines provided by the support team.

Frequently Asked Questions

  • What does the ResponsePLUS service include? The ResponsePLUS service includes 24 x 7 support, on-site assistance, advance parts replacement, and both electronic and physical service options to ensure your network operates seamlessly.
  • How quickly can I expect parts to be replaced? With the Next Business Day parts replacement service, you can expect your requested parts to be delivered and installed within one business day, minimizing any operational disruptions.
  • Is there a limit to the number of service calls I can make? There is no limit to the number of service calls you can make during the service period; you can reach out for support whenever you need it.
  • Can I extend my service after one year? Yes, the service can be renewed or extended after the initial one-year period. Be sure to contact your provider for renewal options.
  • How do I contact support? You can contact support through the 24 x 7 helpline provided upon service activation, or by accessing the Extreme Networks support portal for additional resources.

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