Extreme Networks ExtremeWorks MonitoringPLUS - AHR - Service d Ahr-x460-48p

ExtremeWorks Managed Services MonitoringPLUS - AHR offerings provides continuous remote network monitoring, technical support, Operational Software updates and upgrades and advanced parts replacement for Covered Products (as defined herein) according to particular levels of purchase. In addition customers are entitled to the Extreme Networks Managed Services Gateway for real time access to network health, performance and security issues, saved configurations, an inventory database and standardized network reports.

Network and device events that are detected and collected via the remote monitoring process are systematically evaluated, correlated and presented to customer via a pre-prescribed alarm notification process in support of a customer initiated maintenance service request (Operational Software update or upgrade, parts replacement, configuration setting, etc.)

Extreme Networks service offerings further grant Customers telephone and web access to Extreme's Network Control Center (NCC) 24 hours a day, 365 days a year (24x7) to report problems, ask product-related questions and receive assistance for Extreme Networks hardware and Operational Software.

• Protects your investment and adds value with increased reliability
• Troubleshooting effectively helps you to identify the instantaneous cause of failure and fix it quickly with maximum dependability
• Get valuable support at your doorstep without traveling one bit
• Physical service sub type for your convenience and ease of operation
• Parts and labor service characteristics allow tasks to be completed quickly and efficiently with improved productivity
• Next Business Day - Shipment service response time for timely completion with increased dependability