Extreme Networks ExtremeWorks Premier Advanced Hardware Replacement - Extended Service - 1 Year - Service Nbd Ahr 7520-48y-8c

Extreme NetworksSKU: 7225531

Price:
Sale price$2,202.72

Description

The Extreme Networks ExtremeWorks Premier Advanced Hardware Replacement is a vital service that ensures your network infrastructure remains robust and efficient. Designed specifically for businesses that depend on network reliability, this service offers proactive support and rapid response solutions to technical challenges. With a commitment to excellence in service, it enhances network performance while safeguarding your technological investments.

  • Proactive Support: Experience high-touch assistance from dedicated support teams who understand your specific network needs and provide tailored recommendations.
  • 24/7 Global Technical Assistance: Gain access to Extreme Networks Global Technical Assistance Center (GTAC) 24 hours a day, 365 days a year for real-time problem reporting and product-related inquiries.
  • Next Business Day Parts Replacement: Enjoy fast and reliable parts replacement service that guarantees replacement parts arrive within the specified response time, minimizing downtime.
  • Comprehensive Coverage: The service covers all technical support, upgrade assistance, and advanced parts replacement needed for your protected equipment, ensuring your operations run smoothly.
  • Investment Protection: Enhance your network’s reliability and efficiency with a service that not only resolves issues but also adds long-term value to your technology investments.

Technical Details of the Product

This service includes technical support tailored specifically for Extreme Networks products, hardware upgrades, and advanced parts replacement. The service agreement ensures that parts are replaced quickly and efficiently, with a commitment to response time according to the service level purchased. The one-year duration of the service provides peace of mind regarding the continued performance and reliability of your network.

How to Install

To activate your Extreme Networks ExtremeWorks Premier Advanced Hardware Replacement service, follow these steps:

  1. Purchase the service through an authorized Extreme Networks partner or directly from the Extreme Networks website.
  2. Upon confirmation of your purchase, you will receive a service contract number via email.
  3. Contact the Extreme Networks Global Technical Assistance Center (GTAC) using the provided contact information to register your service.
  4. Keep your service contract number handy for any future assistance or parts replacement requests.
  5. Stay informed about the service duration and details, enabling you to renew the service before expiration for uninterrupted support.

Frequently Asked Questions

  1. What is included in the ExtremeWorks Premier Advanced Hardware Replacement service?
    This service includes 24/7 technical support, advanced parts replacement, and access to the Global Technical Assistance Center for assistance with your Extreme Networks products.
  2. How quickly can I expect parts to be replaced?
    The Next Business Day parts replacement service ensures that replacement parts arrive promptly according to the specified response time in your service level agreement.
  3. How do I contact GTAC for support?
    You can contact the Global Technical Assistance Center by calling the phone number provided in your service confirmation email or by accessing their support web portal.
  4. Can I extend my service after the one-year period?
    Yes, you can renew your service agreement before it expires to ensure continued support and protection for your network.
  5. Is this service available for all Extreme Networks products?
    The service is tailored for specified Covered Products as defined in the service agreement. Please check with your sales representative to confirm eligibility.

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