Extreme Networks ExtremeWorks Premier Plus - Extended Service - 1 Year - Service

The Extreme Networks ExtremeWorks Premier Plus - Extended Service - 1 Year - Service is an essential investment for any organization looking to maintain the reliability and efficiency of their networking equipment. This comprehensive service plan is tailored to provide unmatched support and protection for your Extreme Networks devices, ensuring that your network infrastructure remains optimized and efficient. With this service, you can focus on your core business activities while we take care of your networking needs.

• Comprehensive On-Site Support: Enjoy on-site technical assistance from certified professionals who are ready to tackle a wide range of network challenges. This ensures minimal downtime and smooth business operations.
• Parts Replacement Included: No need to worry about unexpected costs. The ExtremeWorks Premier Plus service includes parts and labor for replacements, helping you restore systems quickly without additional financial burdens.
• Enhanced Reliability: By investing in this service, you significantly enhance the reliability of your network infrastructure. Regular maintenance and timely support help prevent issues before they escalate.
• Proactive Problem Resolution: Our dedicated support team is available around the clock, ensuring that network issues are resolved promptly. This proactive approach minimizes disruptions and increases overall productivity.
• Value Addition to Your Investment: The ExtremeWorks Premier Plus service not only protects your equipment but also adds value to your investment. It extends the life of your devices, maximizes performance, and leads to cost savings over time.

Technical Details of Product

• Service Type: Extended Service Plan
• Duration: 1 Year
• Service Features: On-site maintenance, parts, and labor coverage
• Support Availability: 24/7 customer support
• Response Time: Guaranteed response within a specific time frame depending on the severity of the issue

How to Install

To utilize the Extreme Networks ExtremeWorks Premier Plus - Extended Service, follow these simple steps:

1. Purchase the service plan through authorized channels or your Extreme Networks representative.
2. After purchase, you will receive confirmation and details about your service coverage.
3. Keep your service agreement information handy for quick reference when you need support.
4. In case of a network issue, contact the support team using the provided contact information to initiate your on-site service.
5. A certified technician will be dispatched to your location to assess and resolve the issue as quickly as possible.

Frequently Asked Questions

• What is included in the ExtremeWorks Premier Plus service? The service includes on-site maintenance, parts, and labor for replacement, along with 24/7 technical support.
• How quickly can I expect on-site support? Response times vary by severity level, but our goal is to provide rapid assistance to minimize downtime.
• Can I extend my service beyond one year? Yes, you can renew your ExtremeWorks Premier Plus service plan annually to continue receiving support and maintenance.
• Is there a limit to the number of service calls I can make? No, as long as your service plan is active, you can make service requests as needed.
• Will I incur additional costs for parts replacement? No, parts replacement is included in your service plan at no additional charge.