Extreme Networks ExtremeWorks Premier Plus - Extended Service - 1 Year - Service

The Extreme Networks ExtremeWorks Premier Plus is a vital extended service plan designed to ensure your network equipment operates at its best. This comprehensive maintenance solution is your go-to choice for businesses looking to minimize downtime and maximize productivity. With 24 x 7 x 4 Hour on-site support, you can rest assured that your systems are continuously monitored and maintained, all while enjoying a predictable total cost of ownership.

• 24 x 7 x 4 Hour On-Site Support: Experience uninterrupted assistance with a guaranteed on-site response time of four hours. Our dedicated support team is always prepared to resolve any issues, ensuring minimal disruption to your operations.
• Comprehensive Parts Replacement: The ExtremeWorks Premier Plus plan includes essential parts replacement services, allowing you to swiftly address and rectify any hardware failures. This ensures your network remains operational even in the face of unexpected mishaps.
• Predictable Total Cost of Ownership: Budgeting is made easy with our extended service plan. Enjoy predictable service costs that minimize unexpected expenses, allowing your financial planning to align perfectly with your maintenance needs.
• Optimized System Maintenance: Keep your network running smoothly with proactive monitoring and maintenance. This service guarantees that all systems are optimally maintained, enhancing performance and extending the life of your equipment.
• Easy Installation and Setup: The implementation of the ExtremeWorks Premier Plus service is straightforward. Our professional technicians will guide you through the installation process, ensuring that your service plan is set up quickly and efficiently.

Technical Details of the Product

• Service Type: Extended Service Plan
• Duration: 1 Year
• Support Availability: 24 x 7 On-Site
• Response Time: 4 Hours
• Includes Parts Replacement: Yes
• Maintenance Coverage: Parts and Labor

How to Install

Installing the ExtremeWorks Premier Plus service is a seamless process:

1. Contact our customer support team to initiate your service plan.
2. Schedule an on-site visit with one of our certified technicians.
3. During the visit, our technician will assess your current network setup and implement the service plan.
4. After installation, your network will be enrolled in the ExtremeWorks Premier Plus service, ensuring ongoing support and maintenance.
5. Regular reviews will be conducted to guarantee optimal performance and satisfaction.

Frequently Asked Questions

• What is covered under the ExtremeWorks Premier Plus plan? The plan covers on-site support, parts replacement, and maintenance for your network equipment, ensuring it operates at peak efficiency.
• How quickly can I expect support? With a guaranteed response time of four hours, we ensure that your issues are addressed promptly to minimize downtime.
• Can I renew my service plan after one year? Yes, you can renew your ExtremeWorks Premier Plus service plan at the end of the one-year period to continue receiving uninterrupted support.
• Is there a limit to the number of service calls I can make? No, there is no limit to the number of service calls you can make under the ExtremeWorks Premier Plus plan.
• How do I contact support if I need assistance? You can reach our support team 24/7 through phone or email, and our professionals will be ready to assist you with any inquiries.