Extreme Networks ExtremeWorks Premier Plus - Extended Service - 1 Year - Service

Discover the ultimate peace of mind for your network infrastructure with the Extreme Networks ExtremeWorks Premier Plus - Extended Service. This comprehensive service plan is designed to provide you with uninterrupted support, ensuring that your network operates at peak performance. With 24x7 support and rapid response times, you can focus on your core business while we take care of the rest.

• 24x7x4 Hour Support: Enjoy around-the-clock service that guarantees a response within four hours, ensuring that any issues are addressed promptly to minimize downtime.
• Service Depot Parts Replacement: Leverage our dedicated service depot for fast and efficient parts exchanges, allowing for quick resolution and minimal disruption to your operations.
• Convenient and Reliable: With a focus on customer convenience, our service guarantees timely service and cost-effective solutions tailored to your unique operational needs.
• Dependable Response Times: Experience our 4 Hour Advance Parts Replacement service, ensuring that replacements arrive swiftly, especially within a 100-mile radius, providing you with increased dependability.
• One-Year Service Duration: With a full year of coverage, you can rest assured that your systems will remain operational and efficient, maximizing your investment in Extreme Networks technology.

Technical Details of Product

• Service type: 24x7 support
• Service duration: 1 year
• Response time: 4 hours
• Parts replacement: Service depot exchange
• Coverage area: 100 miles from customer site

How to Install

Setting up your ExtremeWorks Premier Plus service is simple. Follow these steps:

1. Purchase the ExtremeWorks Premier Plus service through an authorized Extreme Networks distributor.
2. Receive confirmation and details regarding your service plan via email.
3. For immediate support, contact our 24x7 customer service hotline or access the online support portal.
4. Plan for any necessary installations or parts replacements with your designated service representative.
5. Enjoy seamless support and a reliable network with confidence!

Frequently Asked Questions

• Q: What does the 24x7x4 Hour support entail?
  A: Our 24x7x4 Hour support guarantees that our technical team is available around the clock to address any issues within four hours of your request.
• Q: Is there a limit to the number of parts replacements?
  A: There are no limits to the number of parts replacements as long as they are covered under the service agreement.
• Q: Can I extend my service beyond the one year?
  A: Yes, you may renew or upgrade your service plan prior to the expiration of your current coverage.
• Q: How do I contact customer support?
  A: You can reach our customer support team via our dedicated hotline or through our online support portal at any time.
• Q: What should I do if I require immediate assistance?
  A: If immediate assistance is needed, please call our support hotline, and a representative will assist you as promptly as possible.