Extreme Networks ExtremeWorks Premier Plus - Extended Service - 1 Year - Service

Introducing the Extreme Networks ExtremeWorks Premier Plus - Extended Service - 1 Year - Service, a comprehensive maintenance solution designed specifically for those who recognize the importance of reliable networking equipment. This service plan provides essential support to ensure that your investment in Extreme Networks technology operates efficiently and effectively throughout the year. With a focus on maximizing performance and minimizing downtime, this extended service plan is tailored to give you peace of mind.

• On-Site Service: Enjoy the convenience of on-site service, which significantly enhances usability and efficiency by eliminating the need for equipment shipping and drastically reducing downtime. This ensures that your network remains operational and user-friendly.
• Parts Replacement Service: The ExtremeWorks Premier Plus includes a critical parts replacement service that quickly addresses any mishaps, allowing your network to run smoothly without prolonged interruptions. This feature is designed to keep your systems up and running with minimal disruption.
• Next Business Day Response: With a commitment to rapid response times for both parts and labor service, you can trust that assistance will arrive as soon as the next business day. This quick turnaround is crucial for maximizing operational efficiency and minimizing delays.
• Increased Reliability: This service not only helps protect your initial investment but also adds significant value by ensuring increased reliability in your networking solutions. This leads to optimized performance and greater confidence in your infrastructure.
• One Year Coverage: Enjoy comprehensive service coverage for a full year, guaranteeing that you receive prompt and professional support whenever you need it. This annual plan ensures that you won't face hidden costs or unexpected service interruptions.

Technical Details of Product

• Service Type: Extended Service Plan
• Service Duration: 1 Year
• Service Location: On-site
• Response Time: Next Business Day for Parts and Labor
• Included Services: Parts Replacement, Labor Support, Maintenance

How to Install

Installing the Extreme Networks ExtremeWorks Premier Plus service is straightforward. Follow these simple steps:

1. Contact your Extreme Networks representative to activate your service plan.
2. Have your network equipment details ready to ensure a smooth registration process.
3. In the event of a service requirement, call the support center to report the issue.
4. Schedule an on-site visit as necessary, where a qualified technician will assist in troubleshooting and repairs.

Frequently Asked Questions

• What is included in the ExtremeWorks Premier Plus service? The service includes on-site support, parts replacement, and labor for maintenance and repairs, ensuring that your network equipment operates efficiently.
• How quickly can I expect service? You can expect next business day response for parts and labor support, providing you with timely assistance when you need it most.
• Is there a limit to the number of service calls? No, you can request support as needed throughout your one-year service plan without worrying about additional charges.
• Can I renew the service after one year? Yes, the ExtremeWorks Premier Plus service can be renewed annually to ensure continued support and protection for your equipment.
• What should I do if I experience an issue? Contact Extreme Networks support immediately to report any issues. They will assist you in scheduling an on-site service visit.