Extreme Networks ExtremeWorks Premier Plus - Extended Service - 1 Year - Service

Enhance the performance and longevity of your network infrastructure with the Extreme Networks ExtremeWorks Premier Plus - Extended Service - 1 Year. This comprehensive service plan provides essential maintenance and support for your Extreme Networks equipment, allowing your business to maintain operational efficiency. Whether you're a small business or a large enterprise, this service is designed to protect your investment and ensure your network remains functional and reliable.

• On-Site Maintenance: Benefit from the convenience of on-site support where our expert technicians provide immediate assistance directly at your location, ensuring minimal downtime and quick resolution of any issues that may arise.
• Parts Replacement Service: Included in your service plan is a parts replacement service that guarantees swift replacement of faulty components, protecting your network from disruptions and enhancing overall performance.
• Next Business Day Response: With a commitment to efficiency, enjoy parts and labor service response times of the next business day to ensure your operations continue without significant interruptions.
• Increased Reliability: The ExtremeWorks Premier Plus is crafted to boost the reliability of your network infrastructure, minimizing potential failures and maximizing productivity, which is crucial for business continuity.
• One Year of Comprehensive Support: For a full year, experience unparalleled support and maintenance focused on delivering timely results, allowing your business to operate smoothly and efficiently.

Technical Details of the Product

The Extreme Networks ExtremeWorks Premier Plus extends your service coverage for one year, encompassing all aspects of support that your network requires. The plan includes:

• On-site service options
• Comprehensive parts and labor coverage
• Access to professional technical support
• Next business day service response
• Compatibility with various Extreme Networks products

How to Install

Activation of the Extreme Networks ExtremeWorks Premier Plus service is simple:

• Purchase the service plan through an authorized reseller or directly from Extreme Networks.
• Upon purchase, you will receive a confirmation email with your service activation details.
• Contact Extreme Networks customer support to schedule the initial assessment and maintenance visit.
• During the technician's visit, provide any necessary documentation related to your equipment.
• Enjoy uninterrupted service and support for the duration of your plan, with access to our team for any urgent issues.

Frequently Asked Questions

• What does the ExtremeWorks Premier Plus service cover? The service covers on-site maintenance, parts replacement, and labor needed to repair and maintain your Extreme Networks equipment.
• How quickly can I expect service after I report an issue? Our commitment is to provide a next business day response for parts and labor, ensuring a quick resolution to any problems.
• Is there a limit to the number of service calls I can make? There are no limits on service calls as long as they fall within the scope of the coverage provided by the service plan.
• Can I extend the service after the first year? Yes, you can renew your ExtremeWorks Premier Plus service before the expiration of your existing plan to ensure continuous coverage.
• Who do I contact for technical support? You can contact Extreme Networks customer support directly for any technical assistance or queries regarding your service plan.