Extreme Networks ExtremeWorks Premier Plus - Extended Service - 1 Year - Service

The Extreme Networks ExtremeWorks Premier Plus - Extended Service - 1 Year - Service is designed to provide advanced maintenance solutions to ensure your network systems operate at peak performance. This service is ideal for both small businesses and large enterprises, offering tailored support to meet unique operational needs. With the ExtremeWorks Premier Plus service, you can trust that your network infrastructure is always optimized, giving you the peace of mind to focus on your business. Experience the benefits of having expert assistance just a call away while ensuring minimal downtime and maximized productivity.

• On-Site Support: Enjoy unmatched convenience with on-site maintenance services that bring qualified technicians directly to your location, reducing downtime and enhancing workflow efficiency.
• Parts Replacement Service: The plan includes a Parts Replacement service, ensuring any equipment mishaps are addressed promptly and efficiently, keeping your network operational without delay.
• Predictable Cost of Ownership: With a fixed annual service fee, you can accurately budget your IT expenses, avoiding unexpected costs and allowing for better financial planning.
• Expert Technical Assistance: Gain access to a team of seasoned professionals knowledgeable in Extreme Networks products, ensuring you receive expert support whenever necessary.
• Comprehensive Coverage: Benefit from labor and parts coverage under this extended service plan, providing a complete maintenance solution for your network systems.

Technical Details of the Product

• Service Type: Extended Maintenance
• Service Duration: 1 Year
• Includes: On-site support, parts, and labor coverage
• Target Audience: Suitable for small to large business environments
• Service Availability: Offered through Extreme Networks authorized service partners

How to Install

Installing and utilizing the Extreme Networks ExtremeWorks Premier Plus service is easy. Follow these simple steps:

1. Contact Extreme Networks customer service to activate your service plan.
2. Schedule an on-site assessment with a qualified technician to evaluate your current network infrastructure.
3. Based on the assessment, the technician will perform any necessary installations, repairs, or replacements.
4. Access ongoing support through the customer service portal or by contacting your assigned technician.

Frequently Asked Questions

• What does the ExtremeWorks Premier Plus service include? The service includes on-site support, parts replacement, and coverage for both labor and parts for one year, ensuring your network runs smoothly.
• How quickly can I expect service after I report an issue? Response times vary based on the issue severity and your location, but Extreme Networks aims to provide prompt service, typically within 24 to 48 hours for standard requests.
• Can I renew the service after the one-year period? Yes, the ExtremeWorks Premier Plus service can be renewed annually to ensure continuous support and maintenance for your network systems.
• Is this service suitable for all Extreme Networks products? The ExtremeWorks Premier Plus service is designed to support a wide variety of Extreme Networks products. Please consult customer service to confirm compatibility with your specific devices.
• What should I do if I have a problem with the service? If you experience any issues with the service, contact Extreme Networks customer service for assistance. They will guide you through troubleshooting steps or arrange for an on-site visit if necessary.