Extreme Networks ExtremeWorks Premier Plus - Extended Service - 1 Year - Service

Experience unparalleled network reliability with the Extreme Networks ExtremeWorks Premier Plus - Extended Service - 1 Year. This comprehensive service plan is tailored to ensure that your network operates seamlessly, providing you with the confidence to focus on your core business operations. With a commitment to proactive maintenance and immediate support, the ExtremeWorks Premier Plus service acts as your ultimate safeguard against unexpected network disruptions.

• 24 x 7 x 4 Hour On-Site Support: Count on round-the-clock assistance with a guaranteed 4-hour response time for any issues, ensuring your operations experience minimal disruption.
• Comprehensive Parts and Labor Coverage: Enjoy peace of mind knowing that all parts replacement and labor costs are fully covered, helping you avoid any unexpected expenses.
• Predictable Total Cost of Ownership: Benefit from a fixed annual service cost, allowing you to budget effectively without any surprises that could impact your finances.
• Remote Support and Management: Quick diagnosis and resolution of many issues can be handled remotely, reducing the likelihood of on-site visits and further minimizing downtime.
• Expert Maintenance for Maximum Productivity: Our skilled technicians provide timely maintenance to keep your network operating efficiently, enabling you to maximize productivity within your organization.

Technical Details of Product

• Service Type: Extended Service Plan
• Service Duration: 1 Year
• Response Time: 4 Hours
• On-Site Support: Available within a 100-mile radius
• Service Coverage: Parts and labor included
• Support Availability: 24/7

How to Install

Purchase the Extreme Networks ExtremeWorks Premier Plus Service through your preferred vendor or directly from Extreme Networks. Upon purchase, you will receive a confirmation and service agreement detailing your coverage. Ensure that your network systems are properly documented and accessible for our technicians. For on-site service requests, contact our support team via the contact information provided in your service agreement. Enjoy your worry-free networking experience knowing that expert support is just a call away!

Frequently Asked Questions

• What is included in the ExtremeWorks Premier Plus service? The service includes 24/7 on-site support, parts and labor coverage, and a guaranteed 4-hour response time for service requests.
• How do I request service? You can request service by contacting the support team using the contact details provided in your service agreement.
• Is there a limit to the number of service requests I can make? There is no limit to the number of service requests. Our goal is to ensure your network remains operational and efficient.
• Can I customize my service plan? While the ExtremeWorks Premier Plus service is a comprehensive package, we can work with you to tailor solutions that best fit your specific business needs.
• What happens if I need service outside of the 100-mile radius? For locations outside of the 100-mile service radius, we will assess the situation and provide options for support, which may include remote assistance or additional service charges for travel.