Description
Experience unparalleled support and maintenance for your network systems with the Extreme Networks ExtremeWorks Premier Plus - Extended Service - 1 Year - Service. This comprehensive service plan is meticulously designed to optimize the performance of your network infrastructure while offering a predictable total cost of ownership. With a commitment to keeping your system in top-tier condition, this extended service ensures that your operations run smoothly and efficiently throughout the year.
- On-Site Support: Get immediate assistance with on-site support that allows technical experts to diagnose and resolve issues quickly, minimizing downtime and enhancing productivity.
- Comprehensive Parts Replacement: Enjoy peace of mind with included parts replacement service, addressing hardware failures swiftly to keep your network running without interruptions.
- Predictable Cost of Ownership: Benefit from a predictable total cost of ownership, as the service covers essential maintenance and labor, eliminating unexpected expenses.
- Expert Maintenance: Rely on expert maintenance services that ensure your system is continually optimized to meet performance standards and operational demands.
- 24/7 Availability: Access support around the clock, ensuring that any issues are addressed promptly, no matter the time of day or night.
Technical Details of Product
- Service Type: Extended Service
- Duration: 1 Year
- Service Features: On-site support, parts replacement, maintenance
- Service Availability: 24/7 support access
- Predictable Total Cost of Ownership: Yes
How to Install
Installation of the Extreme Networks ExtremeWorks Premier Plus service begins with contacting your Extreme Networks representative to activate your service plan. Once activated, you will receive documentation detailing your service coverage, including on-site support protocol and parts replacement processes. For any necessary on-site visits, your representative will coordinate with you to schedule a convenient time for their technical team to visit your location and assess your existing system. Ensure all necessary access is available for timely service delivery.
Frequently Asked Questions
- What is included in the ExtremeWorks Premier Plus service? The service includes 24/7 on-site support, comprehensive parts replacement, and expert maintenance to optimize your network performance.
- How does parts replacement work? Parts replacement is included within the service, meaning that if a component fails, it will be replaced promptly at no additional cost to you.
- Is there a limit to the support I can receive? No, the service is designed to provide ongoing support throughout the year, with no limits on the number of support incidents.
- Can I upgrade my service plan later? Yes, you can discuss with your Extreme Networks representative about upgrading your service plan to enhance coverage as your needs evolve.
- How do I contact support? You can contact support via the dedicated support hotline or through your designated account manager provided at the start of your service.
Customer reviews
Showing - Of Reviews