Extreme Networks ExtremeWorks Premier Plus Extended Service — 1 Year (NBD/AHR) for 5720-48mxw

Experience peace of mind with Extreme Networks ExtremeWorks Premier Plus Extended Service. This one-year service plan is designed to keep your critical network infrastructure resilient, reliable, and ready to scale. By combining depot-based maintenance, rapid parts replacement, and streamlined exchange processes, this service minimizes downtime and protects your investment in the Extreme Networks 5720-48mxw platform. Whether you’re safeguarding a data center, campus network, or edge deployment, Premier Plus delivers a dependable, cost-effective answer to hardware maintenance needs. It’s built to complement your existing IT operations, helping you meet service-level objectives while reducing total cost of ownership.

With Premier Plus, you gain access to a comprehensive service framework that emphasizes fast problem resolution and proactive support. The program is structured to deliver consistent performance, rapid fault isolation, and predictable repair timelines so your network can continue to serve users, applications, and services without interruption. In today’s fast-paced environment, such reliability isn’t just a luxury—it’s a strategic must-have for network operators across industries, including finance, healthcare, education, manufacturing, and retail. This product combines flexibility, speed, and value, making it easier than ever to maintain peak network health on the powerful 5720-48mxw device.

• 1-Year Extended Service Coverage: This Premier Plus plan extends the standard warranty with a full year of support, helping protect your hardware investment and ensuring ongoing performance across critical network devices. It provides a predictable, affordable path to reliable operations, so you can budget confidently and avoid unexpected maintenance costs.
• Depot-Based Service with Fast Response: The service leverages a depot model to diagnose and return hardware quickly. This approach minimizes downtime by accelerating repair cycles and streamlining logistics, so your network stays up and productive even during equipment issues.
• Exchange Options to Reduce Downtime: When hardware fault cannot be repaired immediately, an exchange option is often available. This means rapid procurement and replacement of faulty components, enabling your network to resume normal operation with minimal disruption and downtime.
• Parts Replacement Included: Parts replacement is built into the Premier Plus offering, ensuring that critical components are available and deployed promptly. This reduces repair time and helps keep performance consistent across your Extreme Networks equipment.
• NBD and AHR Availability: Depending on region and product availability, Next Business Day (NBD) and Advanced Hardware Replacement (AHR) options may be included or offered as upgrade paths. These fast-response levels are designed to meet urgent operational demands and keep your business moving forward.

Technical Details of Extreme Networks ExtremeWorks Premier Plus Extended Service - 1 Year - Service Nbd Ahr 5720-48mxw

• SKU: 5720-48mxw
• Service Level: ExtremeWorks Premier Plus Extended Service
• Duration: 1 Year
• Coverage Elements: Service Depot, Exchange, Parts
• Included Response Levels: NBD (Next Business Day) and AHR (Advanced Hardware Replacement) where applicable
• Manufacturer: Extreme Networks
• Model/Platform Covered: 5720-48mxw family equipment
• Geographic Availability: Global coverage where contract is valid (region-specific terms apply)

How to Install Extreme Networks ExtremeWorks Premier Plus Extended Service - 1 Year - Service Nbd Ahr 5720-48mxw

As this is a service contract rather than a physical device, there is no installation of hardware required. Activation and onboarding steps focus on registering your authorization, confirming coverage, and ensuring claims can be processed smoothly. Follow these steps to activate and leverage the Premier Plus service quickly:

• Verify Eligibility: Confirm that the SKU 5720-48mxw is covered under the Premier Plus Extended Service and verify the purchase date aligns with the 1-year term.
• Arrange Activation: Coordinate activation through your Extreme Networks reseller or directly with Extreme Networks support. Have your order number and serial information ready to streamline the process.
• Confirm Coverage Details: Clarify which components and regions are included, and confirm whether NBD and AHR options are part of your plan. Discuss any regional variations or exclusions with the provider.
• Set Up Support Contacts: Enter your organization’s escalation contacts and preferred communication channels in the customer portal or through your reseller to ensure rapid notifications and easy claim initiation.
• Document Proof of Purchase: Keep digital and physical copies of the contract, SKU (5720-48mxw), and any activation emails for future reference, renewals, or claims.

Frequently Asked Questions

• Q: What does ExtremeWorks Premier Plus Extended Service include?
  A: It provides 1-year extended coverage with depot-based maintenance, parts replacement, and exchange options to minimize downtime and protect your hardware investment for the 5720-48mxw platform.
• Q: Is on-site support included?
  A: The core program is depot-based; on-site support may be available as a separate option or under regional terms. Check with your reseller for on-site availability and pricing.
• Q: What is the typical response time?
  A: The plan includes Next Business Day (NBD) responses and Advanced Hardware Replacement (AHR) where offered, aimed at reducing downtime for urgent incidents.
• Q: How do I claim service?
  A: Contact your Extreme Networks reseller or use the Extreme Networks support portal, provide the SKU (5720-48mxw) and order details, and follow the guided claim process.
• Q: Can I renew after the initial 1-year term?
  A: Renewal options are typically available through Extreme Networks or authorized resellers; regional availability may vary, so check at or before renewal time.