Description
Experience top-tier network support with the Extreme Networks ExtremeWorks Premier Software and Global Technical Assistance Center (GTAC) - 1 Year - Service. This robust service is designed to meet the needs of organizations that require steadfast reliability and expert assistance for their network infrastructure. With 24/7 availability and rapid response times, it ensures your operations run smoothly without interruptions.
- 24/7 Availability: Enjoy round-the-clock access to a team of highly trained professionals ready to assist you at any time, day or night.
- 15-Minute Response Time: Receive immediate support for urgent technical issues, with a guaranteed response time of just 15 minutes, ensuring your network stays operational and efficient.
- Comprehensive Technical Support: Benefit from robust phone support that covers a wide range of issues, empowering you to resolve any network mishaps confidently.
- Expertise from Global Technical Assistance Center (GTAC): Leverage the vast knowledge and experience of Extreme Networks' seasoned professionals who offer insights and solutions tailored to your specific needs.
- Peace of Mind: With the ExtremeWorks Premier Software and GTAC, focus on your core business operations knowing that expert support is just a phone call away.
Technical Details of Product
- Service Type: Technical Support
- Service Duration: 1 Year
- Support Access: 24 x 7
- Response Time: 15 Minutes
- Global Reach: Available for customers worldwide
How to Install
Installing the Extreme Networks ExtremeWorks Premier Software service is a straightforward process:
- Purchase the ExtremeWorks Premier Software and GTAC service.
- Receive your service activation code via email.
- Follow the instructions provided to activate your service online.
- Once activated, you will have access to the 24/7 support hotline for any technical assistance you require.
Frequently Asked Questions
- What is included in the ExtremeWorks Premier Software service? This service includes 24/7 technical support, a guaranteed 15-minute response time, and access to the Global Technical Assistance Center for expert advice and troubleshooting.
- How do I contact GTAC for support? You can contact the GTAC support team via the dedicated support hotline provided upon service activation.
- Is there a limit to the number of support calls I can make? No, there is no limit to the number of support calls you can make. You can reach out for assistance as often as required.
- Can I upgrade my service after purchase? Yes, you can reach out to our customer service team to discuss upgrade options at any time during your service period.
- How do I renew my service after one year? Renewal instructions will be sent to you prior to your service expiration date, ensuring uninterrupted support.
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