Extreme Networks ExtremeWorks Premier Software and Global Technical Assistance Center (GTAC) - 1 Year - Service

The Extreme Networks ExtremeWorks Premier Software and Global Technical Assistance Center (GTAC) - 1 Year - Service is the ideal solution for businesses seeking reliable network maintenance and superior technical support. With this service, you can ensure that your systems remain operational and efficient, minimizing downtime and maximizing productivity. Experience peace of mind with unparalleled support designed specifically for your networking needs.

• 24/7 Technical Support: Access expert assistance around the clock, ensuring you receive help whenever you need it the most.
• Rapid Response Time: Enjoy guaranteed phone support response within 15 minutes, allowing for quick resolutions to any technical issues that may arise.
• Predictable Total Cost of Ownership: Know your maintenance costs upfront, making it easier for you to budget without unexpected expenses.
• 1 Year Service Duration: Benefit from an entire year of comprehensive support, enabling you to focus on your core business activities without network disruptions.
• Increased Dependability: Count on the Extreme Networks GTAC to maintain your systems optimally, enhancing productivity and minimizing the risk of unexpected failures.

Technical Details

- Product Name: Extreme Networks ExtremeWorks Premier Software and Global Technical Assistance Center (GTAC) - 1 Year - Service
- Service Type: Technical Support
- Support Hours: 24 x 7 x 15 Minute Phone Response
- Duration: 1 Year
- Predictable Cost: Yes
- Response Time: 15 Minutes

How to Install

The installation of the Extreme Networks ExtremeWorks Premier Software is streamlined for ease of use. Follow these steps for a straightforward setup:

1. Purchase the service through authorized channels or the official Extreme Networks website.
2. Receive an email confirmation with your service activation details.
3. Access the GTAC by calling the provided support number or utilizing the online support portal.
4. Follow the instructions provided by the technical support team to activate your service.
5. Once activated, you can enjoy immediate access to 24/7 support and services.

Frequently Asked Questions

1. What does the ExtremeWorks Premier Software service cover?
The service includes comprehensive technical support, troubleshooting assistance, software updates, and system optimization help.

2. How do I access the GTAC support?
Access GTAC support by calling the designated support number provided upon service activation or logging into the online support portal.

3. Is the 15-minute response time guaranteed for all inquiries?
Yes, the 15-minute response time is guaranteed for all phone support inquiries during the 24/7 service hours.

4. What happens at the end of the one-year service period?
At the end of your service period, you will receive a renewal notification, allowing you to extend your service for another year seamlessly.

5. Can I transfer my service to another location?
Yes, the service can be transferred to another location; however, you will need to contact support to update your service details.