Extreme Networks ExtremeWorks Premier Software and GTAC Service - 1 Year - Service

Extreme Networks ExtremeWorks Premier Software and GTAC Service is a comprehensive support solution tailored to keep your network infrastructure operating at peak performance. This one-year service package is designed to ensure that your Extreme Networks products receive the best possible care and attention, enabling your organization to thrive with reliable and efficient network operations. With expert technical assistance and proactive support, Extreme Networks is committed to enhancing your network management experience. Discover the unique features and benefits that the ExtremeWorks Premier Software and GTAC Service offers, and learn how it can add significant value to your organization.

• Proactive Technical Support: Enjoy dedicated assistance that goes beyond standard offerings, focusing specifically on your unique network requirements. Our experts provide insightful analysis and tailored recommendations to optimize your network's efficiency.
• 24/7 Global Technical Assistance Center (GTAC): Gain access to our GTAC service, available around the clock, 365 days a year. Whether you need to report issues or have product-related questions, our support team is ready to assist you at any moment.
• On-Site Support: Experience quick access to expert technicians who can provide solutions directly at your location, minimizing downtime and enhancing network reliability.
• Service Duration: Rest easy with a one-year service agreement that guarantees consistent support and timely updates, helping to keep your network running smoothly and effectively.
• Investment Protection: By opting for ExtremeWorks Premier Software and GTAC Service, you safeguard your investment in Extreme Networks hardware and software while significantly boosting the overall reliability and performance of your network.

Technical Details of Product

• Service Type: Premier Support
• Service Duration: 1 Year
• Support Availability: 24x7 access to GTAC
• On-Site Support: Available as needed
• Coverage: Support for Covered Products as defined by Extreme Networks

How to Install

To get started with your ExtremeWorks Premier Software and GTAC Service, please follow these steps:

1. Purchase the ExtremeWorks Premier Software and GTAC Service package through an authorized reseller or directly from Extreme Networks.
2. Register your product on the Extreme Networks customer portal to activate your service.
3. Familiarize yourself with the GTAC contact details and support resources available to you.
4. Reach out to our support team via telephone or web portal to discuss your specific network needs and to schedule any required on-site support.
5. Utilize the resources provided to ensure maximum efficiency and performance from your Extreme Networks products.

Frequently Asked Questions

• What is included in the ExtremeWorks Premier Software and GTAC Service? The service includes proactive technical support, 24/7 access to GTAC, on-site support, and updates/upgrades for your Extreme Networks products.
• How do I access GTAC support? You can access GTAC support via telephone or through the Extreme Networks web portal at any time, day or night.
• Can I upgrade my service during the year? Yes, you can discuss your service needs with your support representative, who will guide you through any available upgrades or additional services.
• Is on-site support guaranteed? On-site support is available as needed, and our experts will work with you to ensure that any issues are resolved quickly and efficiently.
• What happens at the end of the 1-year service period? You will be contacted for service renewal before your current service expires, ensuring continuous support for your Extreme Networks products.