Description
Extreme Networks ExtremeWorks Software and TAC - 1 Year - Service is designed to provide your organization with outstanding technical support and software management solutions. This service ensures that you have around-the-clock access to expert assistance, so you can focus on your core business functions while knowing your network is in good hands. With ExtremeWorks, you can enjoy peace of mind, knowing that all your technical needs are promptly addressed to maintain optimal network performance.
- 24/7 Technical Assistance: Experience round-the-clock availability of knowledgeable support professionals who stand ready to assist you with any issues, ensuring minimal downtime and maximizing productivity.
- Comprehensive Software Support: Utilize ongoing updates, maintenance, and troubleshooting assistance for your Extreme Networks software, keeping your systems running smoothly and efficiently while leveraging the latest features available.
- Peace of Mind: With a one-year service duration, you can relax knowing that your network's performance is continuously monitored and supported, essential for businesses that rely on robust network infrastructure.
- Dependable Phone Support: Enjoy immediate assistance by connecting directly with support experts via phone, ensuring a reliable line of communication whenever technical difficulties arise, leading to quicker resolutions.
- Boosted Productivity: Continuous technical support and regular software updates allow your team to concentrate on strategic tasks rather than troubleshooting, resulting in increased overall productivity and efficiency.
Technical Details of Product
- Service Type: Technical Assistance Center (TAC)
- Service Duration: 1 Year
- Availability: 24 x 7
- Support Channels: Phone support, Email support
- Software Updates: Included throughout the service duration
How to Install
To install and activate your Extreme Networks ExtremeWorks Service, follow these simple steps:
- Purchase the service from an authorized distributor or directly from Extreme Networks.
- Receive your service activation code and instructions via email.
- Log into your Extreme Networks account or create one if you don't already have it.
- Navigate to the service activation section and enter your activation code.
- Follow the on-screen prompts to complete the activation process.
- Once activated, you can begin utilizing the 24/7 support and software updates immediately.
Frequently Asked Questions
- What is included in the ExtremeWorks Service? The service includes 24/7 technical support, software updates, maintenance, and troubleshooting assistance for Extreme Networks products.
- Can I renew my service after one year? Yes, you can renew your ExtremeWorks Service at the end of your subscription period to continue receiving support and updates.
- Is there a limit to the number of support calls I can make? No, there is no limit to the number of support calls. You can contact support as often as needed during your service period.
- What types of issues can I get help with? You can seek help with software installation, configuration, troubleshooting, and any other technical issues related to Extreme Networks products.
- How do I contact technical support? You can contact technical support via phone or email, as specified in your service agreement.
Customer reviews
Showing - Of Reviews