Description
Introducing the Extreme Networks ExtremeWorks Software and TAC - 1 Year - Service, a comprehensive support package designed to elevate your network performance and reliability. With 24/7 technical assistance at your fingertips, you can ensure your operations run smoothly and efficiently. Experience peace of mind with a service that prioritizes responsiveness and expert support, allowing you to focus on what matters most - your business.
- 24/7 Technical Support: Enjoy round-the-clock access to expert assistance, ensuring that any issues you encounter are promptly addressed, minimizing downtime and enhancing productivity.
- Electronic Service Convenience: The electronic service sub-type allows for quick and easy access to support, making it simpler for you to get the help you need without unnecessary delays.
- One-Year Duration: This service provides you with a full year of coverage, ensuring long-term support and consistent performance of your Extreme Networks infrastructure.
- Phone Support Service: With dedicated phone support, you can discuss any technical concerns with knowledgeable professionals who can guide you through troubleshooting steps and resolution strategies.
- Enhanced Efficiency: By opting for ExtremeWorks Software and TAC, you are investing in a service that focuses on maximizing the efficiency of your network operations, leading to precise and reliable results.
Technical Details
- Service Type: Technical Assistance Center (TAC)
- Service Availability: 24/7 support
- Duration: 1 Year
- Service Sub-Type: Electronic
- Support Channels: Phone support
How to Install
To get started with your Extreme Networks ExtremeWorks Software and TAC service, follow these simple steps:
- Purchase the ExtremeWorks Software and TAC service through a licensed provider.
- Once your purchase is confirmed, you will receive an email with your service activation details.
- Log in to the Extreme Networks support portal using the provided credentials.
- Follow the on-screen instructions to activate your service and configure any necessary settings for optimal performance.
- If needed, contact the 24/7 TAC team for assistance during the setup process.
Frequently Asked Questions
- What is included in the ExtremeWorks Software and TAC service? The service includes 24/7 technical support, phone assistance, and electronic access to resources for troubleshooting and network optimization over a one-year duration.
- How do I access support? You can access support by calling the dedicated TAC hotline or through the Extreme Networks support portal, where you can submit tickets and view resources.
- Can I extend my service after one year? Yes, you can renew your ExtremeWorks Software and TAC service before the expiration date to maintain uninterrupted technical support and resources.
- Is the service available for all Extreme Networks products? The ExtremeWorks Software and TAC service is designed to support a wide range of Extreme Networks products. Please check with your provider for specific compatibility.
- What should I do if I encounter a technical issue? If you encounter a technical issue, you should reach out to the 24/7 TAC team via phone or the support portal for immediate assistance and guidance.
Customer reviews
Showing - Of Reviews