ExtremeWorks Software and TAC - 1 Year Service

Protect and optimize your Extreme Networks deployment with a one-year ExtremeWorks Software and TAC service plan. This comprehensive support package is designed to deliver reliable, ongoing maintenance, rapid issue resolution, and predictable budgeting so you can focus on leveraging your network with confidence. Built to complement ExtremeWorks software, this service fosters proactive care, expert guidance, and continuous improvements to help you maximize uptime and performance.

• Around-the-clock technical support offers 24x7 access to skilled engineers who diagnose and resolve issues quickly, reducing downtime and keeping your network operating at peak efficiency. With round-the-clock coverage, you can rely on timely assistance whenever incidents occur, regardless of time zones or business hours.
• Direct TAC access for software and configuration guidance provides specialized help from Extreme Networks Technical Assistance Center experts. This support helps you navigate complex configurations, troubleshoot tricky problems, and implement best practices tailored to your environment, ensuring faster root-cause analysis and durable resolutions.
• Predictable total cost of ownership (TCO) delivers a fixed, annual service price that covers essential maintenance, updates, and support. This budget-friendly approach reduces financial surprises and helps you plan long-term network investments with confidence.
• Software maintenance and updates included ensure you receive the latest features, security patches, and performance improvements. Regular updates help maximize reliability across your network stack, improve compatibility with existing hardware, and sustain optimal operation as your environment evolves.
• Phone support with electronic service options offers flexible channels for incident reporting, status updates, and collaborative problem-solving. The combination of voice-based assistance and electronic service types enhances responsiveness and convenience for your team, so critical issues are addressed promptly.

Technical Details of ExtremeWorks Software and TAC - 1 Year Service

Technical details are not available in the provided data. This section will be updated when the supplier specifications are provided. The service focuses on maintenance, access to TAC, and 24x7 support for the ExtremeWorks software suite.

How to install ExtremeWorks Software and TAC

This offering is a service contract rather than a traditional software install. To activate, log in to your Extreme Networks account, verify your product identifiers, and enroll in the ExtremeWorks 1-year service plan. No on-site hardware installation is required; instead, this service accompanies your software deployment by ensuring continuous support, updates, and proactive monitoring. If you need assistance, contact Extreme Networks support channels via the TAC portal or phone line to initiate service provisioning and activation.

Frequently asked questions

• What is included in ExtremeWorks Software and TAC - 1 Year Service?

  The package includes 24x7 technical support, access to Extreme Networks TAC for software and configuration guidance, software maintenance and updates, and flexible phone support options as part of an electronic service type.

• How long does the service last?

  The service is valid for one year from activation and is designed to provide ongoing maintenance, updates, and support throughout that period. Renewal options are available as you approach expiry.

• Is hardware support included in this service?

  This service primarily covers software maintenance and TAC support. Hardware coverage, if any, would be defined separately in a hardware-focused support agreement.

• How do I activate ExtremeWorks Software and TAC?

  Activation typically requires logging into your Extreme Networks account, selecting the ExtremeWorks Software and TAC - 1 Year Service plan, and enrolling your product identifiers to initiate coverage. If you encounter any issues, reach out via the TAC portal or customer support.

• Can I renew after the first year?

  Yes. When the current term nears expiration, you can renew the service to continue access to TAC support, software maintenance, and updates, helping to preserve consistency and minimize disruption.