ExtremeWorks Software Subscription - 1 Year - Service Support S22008

Unlock uninterrupted network management and premium support with the Extreme Networks ExtremeWorks Software Subscription for one year. This service-focused entitlement delivers around-the-clock technical assistance, reliable issue resolution, and convenient electronic service delivery, helping your IT team maximize uptime and optimize network performance. Ideal for organizations that rely on Extreme Networks software to power mission-critical operations, the 1-year subscription ensures you maintain access to expert guidance, rapid problem resolution, and seamless license management. With a focus on usability and efficiency, this subscription is designed to keep your ExtremeWorks deployment operating at peak performance while simplifying service administration for busy IT teams.

• 24 x 7 Technical Support: Enjoy around-the-clock access to technical help for your ExtremeWorks environment. This continuous coverage supports critical incidents, configuration questions, performance issues, and compatibility concerns, helping your team resolve problems quickly and maintain essential services around-the-clock. The persistent availability minimizes downtime and supports consistent service levels for business-critical workloads.
• Phone Support Included: Direct, telephone-based assistance is included to accelerate issue resolution. You’ll be connected to support professionals who understand Extreme Networks products and your deployment, enabling faster diagnostics, clearer guidance, and quicker restoration of network services. This channel is especially valuable during peak operation periods or emergencies where rapid coordination matters.
• Electronic Service Sub Type for Usability and Efficiency: The electronic service delivery model streamlines entitlement management, license provisioning, and service tracking. Digital records provide easy visibility into active subscriptions, renewal dates, and service levels from a centralized portal, reducing paperwork and errors while enabling faster provisioning for new sites or scale-outs across your organization.
• Reliable Issue Resolution: The subscription is designed to provide reliable support for a broad range of technical issues related to ExtremeWorks software. With structured escalation paths, defined response times, and consistent communication, your team benefits from predictable and repeatable problem-solving processes that help maintain uptime and support continuous operations.
• One-Year Coverage and Value: A full year of service entitlement offers predictable budgeting and sustained access to expert support. This coverage supports planning for software upgrades, maintenance cycles, and risk mitigation without interruptions, while also aiding onboarding for new team members and sites to align with best practices.

Technical Details of Extreme Networks ExtremeWorks Software Subscription - 1 Year - Service Support S22008

• Product: Extreme Networks ExtremeWorks Software Subscription - 1 Year - Service Support S22008
• Service Type: Service
• Coverage: 24 x 7 Technical Support
• Delivery Method: Electronic
• Support Channel: Phone Support Included
• Duration: 1 Year
• SKU: S22008
• Manufacturer: Extreme Networks

How to install ExtremeWorks Software Subscription

• Step 1: Verify entitlement. Sign in to your Extreme Networks account or licensing portal to confirm that the ExtremeWorks Software Subscription for 1 Year is active for your organization and correctly associated with your deployment.
• Step 2: Attach to your deployment. Link the subscription (SKU S22008) to your existing ExtremeWorks environment by following the entitlement or license attach workflow in your account portal, ensuring alignment with your current hardware and software configuration.
• Step 3: Validate support settings. Review the 24 x 7 support details and ensure the preferred contact methods and escalation paths are correctly configured for your operating hours and on-call rotation.
• Step 4: Prepare your administrative contacts. Update the designated points of contact for support, including technical leads and on-call staff, so that the right personnel can be engaged quickly when issues arise.
• Step 5: Monitor the subscription lifecycle. Track renewal dates and plan for future maintenance, upgrades, or additional services to maintain continuous coverage beyond day one, avoiding gaps in protection and support.

Frequently asked questions

• Q: What does the ExtremeWorks Software Subscription include? A: The 1-year service subscription provides 24 x 7 technical support, phone support, and electronic service delivery to support your ExtremeWorks software, helping you resolve issues quickly and maintain uptime.
• Q: How do I access support? A: Support is available through the included phone support and electronic service channels; details are shown in your service entitlement and account portal.
• Q: Can I renew after one year? A: Yes. The ExtremeWorks subscription can be renewed to extend service coverage beyond the initial 12 months, subject to applicable terms and pricing at the time of renewal.
• Q: Is software updates included? A: The description specifies service support and electronic delivery; for updates and upgrades, refer to your entitlement terms in your Extreme Networks account or contact support for the latest guidance.
• Q: What regions are supported? A: Regional availability depends on your account and service terms; check the details in your service contract or with Extreme Networks support for precise coverage.
• Q: Do I need to install anything before Activation? A: Activation typically requires access to the Extreme Networks entitlement portal and the appropriate subscription SKU (S22008); no separate on-premises software installation is implied by the description, but follow the portal prompts for entitlement activation.