Fortinet FortiCare Priority RMA - Extended Service (Renewal) - 1 Year - Service

The Fortinet FortiCare Priority RMA - Extended Service (Renewal) is the ultimate solution for businesses that rely on continuous uptime and quick recovery from hardware failures. This one-year service renewal ensures that you have priority access to hardware replacement and technical support, allowing your operations to run smoothly without unnecessary delays. Designed for efficiency and convenience, this service is a must-have for any organization that values reliability and minimal service disruption.

• Reliable Hardware Replacement: Enjoy next-calendar-day or even four-hour delivery for hardware replacements, ensuring your business stays operational without significant downtime.
• On-Site Engineer Support: In addition to hardware shipping, Fortinet can dispatch an engineer to your location for prompt and professional hardware replacement, enhancing service efficiency.
• Email Support Service: Access dependable email support for quick resolutions to all your technical issues, providing peace of mind during critical operations.
• Fast and Cost-Effective Service Depot: Benefit from a service depot that is designed for rapid response times, ensuring that your hardware needs are met without excessive costs.
• Next Day Advance Parts Replacement: Guarantees a quick response time for parts replacement, ensuring timely completion and increased dependability for your business operations.

Technical Details of Fortinet FortiCare Priority RMA - Extended Service (Renewal)

• Service Type: Priority RMA (Return Merchandise Authorization)
• Service Duration: 1 Year
• Replacement Delivery: Next-calendar-day or four-hour delivery options
• Email Support: Available for all technical issues
• On-Site Support: Engineer dispatch available if needed

How to Install Fortinet FortiCare Priority RMA - Extended Service (Renewal)

To activate your FortiCare Priority RMA service, follow these simple steps:

1. Purchase the Fortinet FortiCare Priority RMA service through an authorized vendor or directly from Fortinet.
2. Register your service online on the Fortinet support portal by providing the necessary product and license information.
3. Once registered, you will receive confirmation of your service activation.
4. In case of hardware failure, contact Fortinet support via email or phone to initiate the replacement process.
5. Prepare your defective hardware for return following the instructions provided by the Fortinet support team.

Frequently Asked Questions

What is the FortiCare Priority RMA service?

The FortiCare Priority RMA service is a support program provided by Fortinet that ensures quick hardware replacement and reliable technical support to minimize downtime for your business operations.

How quickly can I expect hardware replacement?

The service offers next-calendar-day or four-hour delivery options for hardware replacement, depending on your specific needs and location.

Will I receive on-site support?

Yes, if necessary, Fortinet can send an engineer to your location to assist with hardware replacement and ensure that your system is up and running as soon as possible.

Is email support included with this service?

Absolutely! The service includes access to email support for all your technical inquiries, providing you with timely assistance when you need it most.

How long is the service duration?

The FortiCare Priority RMA service is offered in one-year increments, allowing for extended support and hardware replacement as needed.