Fortinet FortiCare Priority RMA - Extended Service (Renewal) - 3 Year - Service

The Fortinet FortiCare Priority RMA - Extended Service (Renewal) - 3 Year is an essential service designed to ensure that your business operations remain uninterrupted, even in the face of hardware failures. This comprehensive service provides rapid hardware replacement and exceptional support, crafted specifically to meet the unique needs of your organization. With minimal downtime and advanced support options, you can keep your systems running at peak performance.

• Rapid Hardware Replacement: Benefit from next-calendar-day or even four-hour delivery options for hardware replacements, minimizing downtime and keeping your operations running smoothly.
• On-Site Engineer Support: In case of hardware failure, Fortinet can dispatch an engineer directly to your location, ensuring swift and professional replacement of defective equipment.
• Predictable Total Cost of Ownership: The FortiCare Priority RMA service features a transparent pricing structure, which aids in accurate budgeting and efficient management of operational expenses.
• Reliable Email Support: Enjoy dependable email support that offers peace of mind and efficient issue resolution whenever you require assistance.
• Fast and Cost-Effective Parts Service: The service depot is dedicated to delivering quick and economical responses, ensuring you have all necessary parts available without unnecessary delays.

Technical Details of the Product

• Service Type: Extended Service (Renewal)
• Duration: 3 Years
• Service Response: Next Calendar Day / Four-Hour Delivery Options
• On-Site Engineer Availability: Yes
• Email Support: Included

How to Install

To leverage the FortiCare Priority RMA service, simply enroll through Fortinet's service portal. Once registered, you will receive all necessary documentation and instructions to ensure a smooth integration with your existing systems. In the event of hardware issues, contact Fortinet's support team using the provided email support, and they will guide you through the replacement process efficiently.

Frequently Asked Questions

• What is the benefit of choosing the FortiCare Priority RMA service? The service provides rapid hardware replacement, on-site support, and dependable email assistance, ensuring minimal disruption to your business operations.
• How quickly can I expect hardware replacement? Depending on your chosen service level, you can receive hardware replacements as quickly as the next calendar day or even within four hours.
• Is on-site engineer support included in the service? Yes, Fortinet can send an engineer to your site to assist with hardware replacement as part of the Priority RMA service.
• Can I manage my service renewal easily? Yes, renewing your FortiCare Priority RMA service is straightforward through Fortinet's service portal, which allows for seamless management of your service terms.
• What type of support can I expect? You will have access to reliable email support for efficient issue resolution, ensuring you have assistance when you need it most.