Fortinet Forticare Priority Rma Onsite Engineer Extended Service Renewal 5 Year

FortinetSKU: 9155081

Price:
Sale price$2,479.17

Description

Fortinet Forticare Priority RMA Onsite Engineer Extended Service Renewal 5 Year is the gold standard in proactive hardware support for businesses that cannot tolerate downtime. This premium FortiCare plan delivers rapid, reliable hardware replacements, expert on-site engineering, and comprehensive email support to keep Fortinet devices online, secure, and performing at peak efficiency. With a five-year coverage window, it provides long-term reliability, predictable budgeting, and a proactive approach to maintaining network security and uptime. Whether you’re protecting a small office or a large enterprise, this renewal ensures your Fortinet appliances are backed by responsive, business‑critical service that minimizes disruption and preserves business continuity in the face of hardware faults or failures.

  • Rapid hardware replacement: Choose next-calendar-day or four-hour delivery options for hardware replacements, so you experience minimal downtime and fast restoration of services critical to your operations.
  • Onsite engineer support: A qualified Fortinet engineer is dispatched directly to your location to replace defective hardware, diagnose issues, and ensure a clean, secure handover back into production.
  • Comprehensive email support: Access dependable email-based assistance from FortiCare specialists, providing timely guidance, troubleshooting steps, and escalation when needed to keep issues moving forward.
  • Cost-effective parts and labor: The service includes parts and labor, helping you reduce in-house inventory costs while maximizing reliability and uptime without sacrificing performance.
  • Extended five-year duration: Lock in a long-term support relationship with a five-year service guarantee, delivering sustained protection and peace of mind for your Fortinet investment.

Technical Details of Fortinet Forticare Priority RMA Onsite Engineer Extended Service Renewal 5 Year

  • Service Type: FortiCare Priority RMA Service
  • Service Duration: 5 Years
  • Response Time: 4-Hour
  • Parts and Labor: Included
  • Support: Onsite Engineer Support, Email Support
  • Hardware Replacement: Next-calendar-day or Four-hour delivery options
  • How to Install: To install the Fortinet FortiCare Priority RMA Service, follow these straightforward steps: Purchase the service through an authorized Fortinet partner or directly from Fortinet. Once your order is confirmed, you will receive a service activation email with specific instructions. Log into your Fortinet account and verify your service status. If an incident arises, contact FortiCare through the provided email or phone number to initiate a hardware replacement or onsite support request. Follow the instructions given by the Fortinet support team to schedule an onsite visit if required.

How to Install Fortinet FortiCare Priority RMA Service

  • Purchase the FortiCare Priority RMA Service through an authorized Fortinet partner or directly from Fortinet to initiate coverage.
  • After your order is confirmed, check your email for the activation notice which includes specific setup instructions and next steps.
  • Log into your Fortinet account to verify the service status and confirm the five-year coverage window is active on the devices you want protected.
  • In the event of a hardware issue, reach out to FortiCare via the contact information provided in your activation materials to start a hardware replacement or onsite support request.
  • Follow the guidance from the Fortinet support team to schedule an onsite visit if required, ensuring minimal disruption and a smooth hardware rollover or swap.

Frequently asked questions

  • What is FortiCare Priority RMA Service? This service provides expedited hardware replacement and onsite engineer support to minimize downtime and maintain business continuity.
  • How quickly can hardware be replaced? Depending on your chosen service level, hardware can be replaced next calendar day or within four hours.
  • Is onsite support included in this service? Yes, FortiCare Priority RMA includes onsite engineer support for hardware replacement, ensuring rapid problem resolution.
  • How do I access email support? Once enrolled in the service, you will receive contact details for the FortiCare email support; use that channel to get expert assistance.
  • Can I renew after the 5-year term? The 5-year term is the duration of the coverage; contact your Fortinet partner or Fortinet directly about renewal options to extend coverage.

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