Fortinet FortiCare Priority RMA Onsite Engineer - Extended Service (Renewal) - 5 Year - Service

The Fortinet FortiCare Priority RMA Onsite Engineer - Extended Service (Renewal) - 5 Year - Service is your ultimate solution for ensuring that your hardware functions seamlessly for years to come. This service is tailored for businesses that demand uninterrupted operations and cannot afford the costly repercussions of downtime. With an emphasis on rapid response, expert support, and long-term reliability, this service is an essential investment for any organization looking to safeguard their technological infrastructure. Key Features of Fortinet FortiCare Priority RMA Onsite Engineer - Extended Service:

• Rapid Hardware Replacement: Experience next-calendar-day or even four-hour delivery options for hardware replacements, ensuring minimal disruption to your operations.
• Onsite Engineer Support: Benefit from having a qualified engineer dispatched directly to your location to replace defective hardware, ensuring issues are resolved quickly and efficiently.
• Comprehensive Email Support: Enjoy dependable email support services that offer you peace of mind, knowing expert assistance is just an email away.
• Cost-Effective Parts and Labor Services: Reduce inventory costs with our parts and labor service characteristics, delivering maximum dependability without the need for extensive in-house resources.
• Extended Five-Year Duration: Secure long-term reliability with a five-year service guarantee, ensuring your systems remain functional and your business continues to thrive.

Technical Details of the Product:

• Service Type: FortiCare Priority RMA
• Service Duration: 5 Years
• Response Time: 4-Hour
• Parts and Labor: Included
• Support: Onsite Engineer Support, Email Support
• Hardware Replacement: Next-calendar-day or Four-hour delivery options

How to Install:

To install the Fortinet FortiCare Priority RMA Service, follow these straightforward steps:

• Purchase the service through an authorized Fortinet partner or directly from Fortinet.
• Once your order is confirmed, you will receive a service activation email with specific instructions.
• Log into your Fortinet account and verify your service status.
• If an incident arises, contact FortiCare through the provided email or phone number to initiate a hardware replacement or onsite support request.
• Follow the instructions given by the Fortinet support team to schedule an onsite visit if required.

Frequently Asked Questions:

• What is FortiCare Priority RMA Service?
  This service provides expedited hardware replacement and onsite engineer support to minimize downtime and maintain business continuity.
• How quickly can I expect hardware to be replaced?
  Depending on your chosen service level, hardware can be replaced next calendar day or within four hours.
• Is onsite support included in this service?
  Yes, FortiCare Priority RMA includes onsite engineer support for hardware replacement, ensuring rapid problem resolution.
• How do I access email support?
  Once you are enrolled in the service, you will receive contact details for the FortiCare email support team for any inquiries or issues.
• Can I renew my service after five years?
  Yes, the FortiCare Priority RMA Service can be renewed at the end of the five-year period to continue receiving support and hardware replacement services.