Grandstream GXP2170 IP Phone

The Grandstream GXP2170 is a premium, high‑volume IP phone built for busy professionals who handle large call flows. Designed for receptionists, administrators, and sales teams, this corded IP phone delivers crystal‑clear HD audio, a robust 12‑line key system, and a bright 4.3‑inch color display. With Bluetooth compatibility, wall‑mount capability, and flexible deployment options, the GXP2170 helps teams stay organized, connected, and productive throughout the workday.

• Powerful performance for high-volume environments: The GXP2170 is purpose‑built for front desks and call‑center workflows. Its 12 programmable line keys let you manage multiple calls, speed dials, and extension mappings with ease. The on‑screen 48 DSS/BLF (busy lamp field) keys provide quick, at‑a‑glance visibility into colleague presence and line status, enabling fast transfers and smarter call handling even during peak hours. This combination of physical keys and on‑screen shortcuts minimizes hold times and keeps agents focused on the task at hand.
• Crystal-clear conversations with HD audio: Expect crisp, natural voice reproduction with wideband audio support and advanced acoustic features. The GXP2170 employs high‑quality audio codecs and echo cancellation to reduce background noise, ensuring every caller hears the person on the other end clearly. For busy offices, this means fewer misunderstandings and more productive conversations, whether you’re taking one crucial client call or juggling multiple inquiries at once.
• Bluetooth, flexible connectivity, and headset options: Bluetooth capability enables easy pairing with wireless headsets and mobile devices, freeing hands for multitasking. A dedicated headset path and built‑in speakerphone deliver flexible, comfortable audio options. Dual Gigabit Ethernet ports provide reliable network connectivity with fast data transfer, while Power over Ethernet (PoE) lets you power the phone directly from your network switch, reducing clutter and simplifying installation in distributed office environments.
• Expandable and adaptable design for diverse deployments: The Grandstream GXP2170 supports multiple SIP accounts and is compatible with a wide range of IP PBX platforms, making it an adaptable choice for mixed environments. The wall‑mountable design adds installation flexibility for reception desks, executive offices, or shared workspaces. The device also supports expansion via compatible modules and accessories, enabling teams to scale their collaboration system as needs evolve.
• Comprehensive security, manageability, and reliable deployment: Built with enterprise‑class security and provisioning in mind, the GXP2170 supports TLS and SRTP for secure signaling and media, along with robust management features for administrators. It’s easy to deploy, update, and manage across multiple handsets, helping IT teams maintain consistency, reduce downtime, and enforce standardized configurations across the organization.

Technical Details of Grandstream GXP2170

• Display: 4.3" color LCD for intuitive navigation and quick access to speed dials, directories, and calls.
• Keying and navigation: 12 programmable line keys plus 48 on‑screen DSS/BLF keys for efficient call handling and presence monitoring.
• Audio and codecs: HD audio support with wideband codecs to deliver natural, crystal‑clear voice quality during conversations. Built‑in speakerphone with full‑duplex capability.
• Networking: Dual Gigabit Ethernet ports for high–speed, reliable network connectivity and easy desk to desk deployment.
• Power and flexibility: Power over Ethernet (PoE) capability with an optional local power adapter for non‑PoE installations.
• Connectivity: Bluetooth for wireless headsets and headset integration; USB port available for headsets or expansion options.
• Security and management: Supports SIP over TLS, SRTP, and secure provisioning. VLAN and QoS support for optimized network performance in busy environments.
• Compatibility and deployment: Designed to work with a wide range of SIP-based IP PBX systems and supports multiple SIP accounts for flexible dialing and routing.
• Physical design: Wall‑mountable with a sturdy form factor suited for desks, counters, and reception areas.

How to Install Grandstream GXP2170

• Unbox and place the GXP2170 on your desk or mount it on a wall using the compatible mounting kit. Ensure the area around the phone is clear for easy access to the keys and screen.
• Connect an Ethernet cable to the LAN port for network access. If PoE is available on your switch, the phone can receive both power and data via a single cable; otherwise connect the optional 5V power adapter to the power input.
• Power on the device and wait for the boot sequence to complete. The phone will boot into the web configuration interface by default. You can also access the web UI from a computer on the same network by entering the phone’s IP address.
• Configure SIP accounts by entering your registrar/server details, username, and password as provided by your IP PBX. Apply appropriate network settings (VLAN, QoS) if required by your environment, and save the configuration.
• Pair a Bluetooth headset if needed, or connect a USB headset via the USB port. Use the on‑screen menu to assign lines to the 12 physical keys and configure speed dials (DSS/BLF) for quick access. Finally, test making and receiving calls to verify audio quality and routing.

Frequently asked questions

• Q: Does the Grandstream GXP2170 support Bluetooth headsets? A: Yes. The GXP2170 includes Bluetooth compatibility for wireless headset pairing, enabling hands‑free operation and flexible call handling.
• Q: How many lines or accounts can the GXP2170 handle? A: It features 12 programmable line keys and supports multiple SIP accounts, making it suitable for busy offices that require efficient management of many calls and extensions.
• Q: Can I power the phone via PoE? A: Yes. The device supports Power over Ethernet (PoE), which simplifies deployment by providing both data and power through a single cable. An optional local power adapter is available for non‑PoE environments.
• Q: Is the phone wall‑mountable? A: Yes. The GXP2170 is designed to be wall‑mountable, offering flexible placement for reception desks, shared workspaces, or compact offices.
• Q: What kind of security and management features does it offer? A: The phone supports SIP over TLS, SRTP for secure media, secure provisioning, and network features like VLAN and QoS to optimize performance and management across a fleet of devices.