Description
Hewlett Packard Enterprise Aruba 1y Fc 4h Os 4100i 24g Svc
The Aruba 4100i is a flagship enterprise-grade switch designed to deliver reliable performance, scalable security, and streamlined management for growing networks. When paired with HPE Foundation Care Extended Service, this product offers a solid 1-year coverage option that emphasizes uptime, rapid response, and expert on-site support. This description blends essential features of the Aruba 4100i with the peace of mind that comes from a comprehensive support plan, so network administrators can focus on delivering applications and services without worrying about hardware downtime or maintenance gaps. With 24x7 access to support and a guaranteed four-hour on-site response, this service helps keep mission-critical networks performing at their best in today’s fast-moving IT environments.
- Comprehensive, on-site coverage for 1 year: HPE Foundation Care Extended Service ensures hardware maintenance, parts replacement, and on-site labor to minimize downtime for Aruba 4100i 24G deployments.
- Fast response to keep networks up: 24 x 7 support with a guaranteed 4-hour on-site response window means critical issues are addressed quickly by certified technicians at your location.
- Peace of mind with parts & labor included: The plan covers both parts and labor, so you’re not faced with surprise repair costs when components fail or performance degrades.
- Unified support for Aruba switches: Simplify procurement and service with a single vendor for hardware and extended service, designed to enhance reliability for campus and data-center networks.
- Proactive maintenance and guidance: Routine inspections, preventive maintenance, and expert guidance help optimize switch performance, firmware, and security posture over the coverage period.
Technical Details of Hewlett Packard Enterprise Aruba 1y Fc 4h Os 4100i 24g Svc
- Service Type: HPE Foundation Care - Extended Service
- Coverage Period: 1 Year
- Response Time: 24 x 7 x 4 Hour On-site
- Inclusions: On-site Maintenance, Parts & Labor
- Target Device: Aruba 4100i 24G Series network switches
how to install Hewlett Packard Enterprise Aruba 1y Fc 4h Os 4100i 24g Svc
- Confirm activation with HPE or your authorized reseller: Ensure the Foundation Care Extended Service is activated for the 4100i 24G deployment and that all relevant device serials are registered to the service contract.
- Gather essential device and location details: Have the switch model, serial number, location, and rack or cabinet details accessible to streamline service requests and on-site dispatch.
- Coordinate service windows with your IT team: Schedule the on-site support window to minimize disruption during business hours and align with any maintenance cycles.
- Prepare for on-site technician arrival: Ensure access permissions, power availability, and any safety requirements are clear so the technician can begin work promptly.
- Verify service delivery and document outcomes: After on-site maintenance, confirm that parts replacements or repairs have been completed, run a quick network test, and record the results for future reference.
Frequently asked questions
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Q: What is included in the HPE Foundation Care - Extended Service 1 Year for Aruba 4100i 24G?
A: The plan provides on-site maintenance, parts and labor, and 24x7 support with a 4-hour on-site response, aimed at minimizing downtime and maximizing network availability during the coverage period. -
Q: What does the 4-hour on-site response mean?
A: If you report a eligible issue, an HPE-certified technician will arrive at your location within four hours to diagnose and address the fault, subject to coverage terms and service location. -
Q: Is software or firmware update included?
A: Foundation Care typically focuses on hardware maintenance and on-site support; firmware and software updates may be addressed as part of standard support engagements or as separate services. Check with your provider for exact inclusions under the 1-year plan. -
Q: Can I renew the service after the initial 1 year?
A: Yes. HPE Foundation Care plans are typically available for renewal after the term ends, helping you maintain ongoing coverage for Aruba switches and related hardware. -
Q: How do I file a service request?
A: You can initiate a service request through your authorized reseller, HPE Customer Support, or the designated service portal. Provide your device details and service agreement number to expedite dispatch and resolution. -
Q: Which devices are eligible under this service?
A: The coverage is intended for Aruba 4100i 24G switches and similar Aruba enterprise-class devices under the Foundation Care Extended Service umbrella.
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